Top brands open up about their experience leveraging the power of insights-led Customer Engagement strategies - learn why MoEngage customers are MoEngage advocates
Over the last 4 years, MoEngage has helped us enhance our understanding of our customers. This has helped us sharpen our customer segments so we can target specific customer cohorts successfully
The best part about MoEngage was that it was extremely easy to use, and we can now launch full fledged campaigns within minutes!
We currently leverage MoEngage to drive promotional messages across various channels like push, SMS, and WhatsApp to retain the existing customers and win back the dormant ones.
With the help of MoEngage, we can send out timely nudges to doctors on the platform to boost product adoption and re-engage with users who are close to churning to bring them back through A/B testing.
The integration with MoEngage was very smooth. We don't have to write any custom integrations (from our end) for the transfer of any data.
Our engagement strategy was to connect with our customers using relevancy, that’s why we created a hyper-personalized engagement strategy. MoEngage and its team realized our vision and promptly built the best possible approach to improve our customer engagement. While MoEngage’s User Path Analysis gave us a holistic view of our customers’ journeys, personalized pushes and Intelligent Path Optimizer also allowed us to engage them at the right moment.
MoEngage brought us clarity on all of our install and engagement numbers, letting us effectively drive OKRs. Along with the accuracy of their reporting, their amazing team is available to assist in any strategic and technical problems we run into.
Our collaboration with MoEngage helped us hit our highest in-app DAU count during our Superprize Sweepstakes! We created personalized flows based on our tiers of customers to enhance engagement and messaging that speaks uniquely to each and every one of our consumers!
Prior to engaging with MoEngage, we were using an internal tool to drive engagement. However, due to various manual processes, MySyara witnessed major gaps in its engagement strategy. The internal tool restricted us from analyzing which channel was performing well and did not provide insight into customers’ preferences. This is where we think our partnership with MoEngage has been fruitful.
The insights and the data that's available on the MoEngage platform, and what we can achieve with it has been truly transformative. I believe the detail is what sets MoEngage a part from any other players in the market.
MoEngage has been a great customer engagement partner throughout. Their omnichannel engagement capabilities and their commitment to support us is what sets them apart for us!
