• Conversion
  • Retail & E-commerce

RentoMojo Witnesses 20% Increase In Purchase Rate Using Dynamic Product Messaging

Discover how Rentomojo used MoEngage’s Flows and Dynamic Messaging capabilities to create focused purchase campaigns, leading to higher customer engagement and a 20% increase in purchase conversions.

About RentoMojo

RentoMojo is a popular home furnishing rental service in India. It aims to provide a vast selection of affordable products like electronics and home furniture to working professionals and on-the-move population across India.

Industry
Conversion
Personalization
Retail & E-commerce
Region
APAC, India
Products Used
Dynamic Product Messaging
Onsite Messaging
Push Templates (Cards)
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MoEngage helped us automate the way we approach remarketing to our customers in an entirely different and unique way.

Akash Deep
Product Manager, RentoMojo
20%
Increase in the purchase rate
80%
Improved email deliverability
The Problem

RentoMojo wanted to provide a more intuitive and relevant product messaging based on user purchase history and cycle.

MoEngage Solution

RentoMojo engaged more users with a more contextual communication using MoEngage's Dynamic Product Messaging (DPM) and was able to drive higher purchases.

The Result

To address the brand’s drop in conversions, the Rentomojo team implemented a more dynamic engagement strategy using the MoEngage platform. First, they analyzed, understood, and reformed all their email deliverability issues, to ensure better email engagement.

• 20% increase in the purchase rate
• 80% improved email deliverability
• 7.24% boost in customer engagement

The team then used MoEngage’s Flow with dynamic messaging to keep customers engaged and upsell products using relevant messaging. They first mapped and created a custom journey based on the customer’s purchase history. They then offered personalized product messaging based on the customer’s actions.

To attract new purchases and fulfill abandoned ones, the team decided to run specific campaigns using Flows that triggered push notifications, email alerts, and social ads in real-time based on the customer’s activity on the app and website. This higher campaign relevancy helped strengthen engagement.

Want to learn how MoEngage helped this brand grow?

Read the detailed case study below👇