Build Customer Relationships with Intelligent Web Messaging

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on user behavior in order to engage the user from one product to another. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

MoEngage helps us get a 360° view of our users. This helps us build a user-centric approach to our product experience and marketing communication. We are better equipped to understand user pain points and improve the overall user experience. This has also helped us grow conversions and takes us closer to our goal of being the most-preferred rental app in the region.

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.

MoEngage’s excellent segmentation capabilities helped us reach the right customer with the right offers. They helped us grow the conversion rates across registered, installed, and cart-abandoned campaigns, resulting in a 30% conversion rate, a 15% increase in LTV, and a reduction in the first order date from 7 days to 5 days!

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on user behavior in order to engage the user from one product to another. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

MoEngage helps us get a 360° view of our users. This helps us build a user-centric approach to our product experience and marketing communication. We are better equipped to understand user pain points and improve the overall user experience. This has also helped us grow conversions and takes us closer to our goal of being the most-preferred rental app in the region.

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.

MoEngage’s excellent segmentation capabilities helped us reach the right customer with the right offers. They helped us grow the conversion rates across registered, installed, and cart-abandoned campaigns, resulting in a 30% conversion rate, a 15% increase in LTV, and a reduction in the first order date from 7 days to 5 days!

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on user behavior in order to engage the user from one product to another. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found to enrich customer profiles with relevant data and build personalized campaigns and offers.

We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.

We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

MoEngage helps us get a 360° view of our users. This helps us build a user-centric approach to our product experience and marketing communication. We are better equipped to understand user pain points and improve the overall user experience. This has also helped us grow conversions and takes us closer to our goal of being the most-preferred rental app in the region.

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found to enrich customer profiles with relevant data and build personalized campaigns and offers.

Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.

A big part of the reason we started conversations with MoEngage was that we wanted a platform that integrated closely with Mixpanel to create impactful, targeted campaigns for our users.

MoEngage has allowed us to reach our customer base and communicate effectively. It helps us keep customers engaged throughout their lifetime journey and collect valuable customer insight. We want to ensure that content remains relevant as we evolve, and MoEngage’s personalization capabilities enable this.

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found to enrich customer profiles with relevant data and build personalized campaigns and offers.

We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.

We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

MoEngage helps us get a 360° view of our users. This helps us build a user-centric approach to our product experience and marketing communication. We are better equipped to understand user pain points and improve the overall user experience. This has also helped us grow conversions and takes us closer to our goal of being the most-preferred rental app in the region.

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found to enrich customer profiles with relevant data and build personalized campaigns and offers.

Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.

A big part of the reason we started conversations with MoEngage was that we wanted a platform that integrated closely with Mixpanel to create impactful, targeted campaigns for our users.

MoEngage has allowed us to reach our customer base and communicate effectively. It helps us keep customers engaged throughout their lifetime journey and collect valuable customer insight. We want to ensure that content remains relevant as we evolve, and MoEngage’s personalization capabilities enable this.

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found to enrich customer profiles with relevant data and build personalized campaigns and offers.

We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.

We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found to enrich customer profiles with relevant data and build personalized campaigns and offers.

Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.

A big part of the reason we started conversations with MoEngage was that we wanted a platform that integrated closely with Mixpanel to create impactful, targeted campaigns for our users.

MoEngage has allowed us to reach our customer base and communicate effectively. It helps us keep customers engaged throughout their lifetime journey and collect valuable customer insight. We want to ensure that content remains relevant as we evolve, and MoEngage’s personalization capabilities enable this.