Spielworks Sees a 200% Growth in Revenue With MoEngage
The amazing growth of Spielworks' user base, from 1 million to 3 million in 2022, is a powerful indication of their success. Still, with current market conditions making it more challenging than ever, they knew that a strategy was necessary to sustain and grow customer lifetime value. To do this, they looked for a customer engagement platform to keep customers informed on new products and community initiatives, automate campaigns and journeys to create efficiencies and deliver personalised content based on each user's behaviour.
With MoEngage's customer insights, the Spielworks team was able to understand each customer's behaviour, especially where they dropped off in the journey, to then quickly roll out automated campaigns through multiple channels like email, push notifications and others.
The brand was also able to personalise these campaigns based on the customer data available to them which resulted in increased conversions.
- 200% growth in revenue
- Fast campaign rollout
- Personalised campaigns, leading to higher engagement and conversion