Raising the Bar: MoEngage Receives a Customers’ Choice Recognition In Gartner® Peer Insights™ Voice of the Customer Report

I am thrilled to announce that MoEngage has been named a “Customers’ Choice” Vendor in the 2022 Gartner Peer Insights’ Voice of the Customer’: Multichannel Marketing Hubs Report. We believe MoEngage’s inclusion in the report validates the readiness and ease of use of the MoEngage platform.

Gartner Peer Insights defines vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed the market average Overall Experience and User Interest and Adoption.

Gartner Peer Insights “Voice of the Customer” report consolidates verified customer reviews on their Peer Insights portal and stacks vendors based on customer ratings across multiple parameters.

Don’t Take Our Word; Hear From Our Customers

MoEngage has received a rating of 4.8 based on 438 reviews as of January 2023, the highest number of customer reviews for any vendor with top ratings from customers in product capabilities, sales experience, deployment, and support.

Take a look at our ratings across different categories:

Here are some 5-star reviews shared by our customers. You can read individual reviews and ratings on Gartner Peer Insights here.

What Makes MoEngage The Preferred Multichannel Marketing and Customer Engagement Platform by Customers?

MoEngage is the #1 insights-led customer engagement platform with swiftly growing footprints in the enterprise and mid-market segments. We added clients such as Ally Bank, Poshmark, PCH, Travelodge, Nestle, JibJab, Audiomack, Sweatcoin, Alamar, Tata Capital, and Gotyme, taking the total customer count to over 1200.

Here are some reasons why brands worldwide choose MoEngage as their preferred partner:

• Innovation: MoEngage is built ground-up and, therefore, able to innovate and develop industry-leading capabilities faster. We added more than 75 features, channels, and capabilities to the platform in 2022. This helps you (marketers) stay ahead of the curve.
• Local Support: We have invested in a strong support network to reach our most remote customers. We are multinational with regional offices in over 13 countries that help us support your needs better.
• Security and Data Privacy: We care about your customers’ data as much as you do. Our top priority is to ensure the data your customers choose to share with you meets (or exceeds) global data privacy and security standards.
• Enterprise-ready Scale: You need to delight millions of customers in real time, so we have built the MoEngage platform to support that scale. Take a look at these numbers from last year:

• Global Peer Network: As a MoEngage customer, you can meet with peers and leaders from your region and worldwide. Our #GROWTH community provides opportunities to network, exchange ideas, and learn.

To our customers who shared your reviews, thank you! Your feedback has inspired us to build products that fit your needs. We will continue to create products and services that help bolster the trust and confidence you’ve placed in MoEngage.

Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Gartner Peer Insights’ Voice of the Customer’: Multichannel Marketing Hubs, Peer Contributors, 21 December 2022.