WhatsApp Native
Chat 1:1 with Your Customers on WhatsApp
Leverage the power of social media and reach your customers with highly personalized content based on their behavior and preferences. Make the platform work for you and create higher engagement.
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Don’t just Chat, Connect with Your Consumers
Boost Conversions with Rich WhatsApp Messages
Enhance your interactions with rich media messages interspersed with images, GIFs, videos and graphics along with text that align with your customer’s needs. Make your messaging powerful with personalized offers, cart reminders, or last-minute deals.

Win with WhatsApp
Brands that have integrated MoEngage's WhatsApp Native have seen over 95% message delivery rates. Trigger interactive conversations with quick replies and keep the conversation going with contextual CTAs.
Communicate important updates
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Make the customer journey seamless
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Automate the process and send timely reminders about upcoming trips, credit card payments, bills, subscription renewals, and more.
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Improve customer experience and conversions
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Improve the customer experience exponentially
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Help your customers complete their purchases and online payments by sharing your store site or payment links. Keep a check on cart abandonment and remind your customers to complete the transactions.
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Deliver excellent customer service
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Show your customers that you care
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Create seamless customer service experiences with interactive assistance available 24/7.
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Engage with customers in both directions
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Strengthen communication by prompting customer input
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Let your customers tell you what they need with surveys, reviews, and request forms. Keep the interaction alive and make the communication customer-centric.
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Customize Your Notifications for Real Impact
Keep the Conversation Going with Engaging Experiences
Engage your customers in interactive conversations with quizzes, purchase reminders, loyalty programs, travel itinerary changes, and other location-targeted information.

Optimize Your Campaign Performance
View real-time analytics for all your WhatsApp campaigns that go beyond standard metrics such as sent, read, and replied. Understand your ARPU, average order value, total revenue, and more with MoEngage.

Expand Your Omnichannel Strategy with WhatsApp
Integrate WhatsApp to your omnichannel marketing strategy with MoEngage to connect with your consumer on one of the most engaging platforms and create a seamless experience.

How Can We Help?
Build your business at a global scale for a global audience
Reach your Customer Engagement goals across geographies
Learn how you can leverage insights-led engagement at an enterprise-level
Connect with our product experts for a personalized walk-through of our platform
Frequently Asked Questions
How can you use WhatsApp marketing for your brand?
While Whatsapp is not one of the most traditional channels for marketing, the platform is one of the most popular messaging platforms globally. This makes WhatsApp a lucrative platform for brands to send personalized messages to their customers.
To begin with Whatsapp marketing, you need to download the app, create your business account and look for a Whatsapp marketing platform like MoEngage.
MoEngage is also a WhatsApp marketing platform that will help enhance your conversations with your customers with rich media messages interspersed with images, GIFs, videos, graphics, and text that align with your customers’ needs.
With MoEngage, you can use the WhatsApp channel to:
- Communicate important updates
- Provide customer support by delivering seamless customer service
- Optimize your campaign performance by analyzing analytics
Can brands sell products on WhatsApp?
While brands cannot directly sell products on WhatsApp, you can use the channel for customer support, sending important updates and messages, managing incoming chats, and raising awareness about offers and promotions.
How effective is WhatsApp marketing?
If done correctly, WhatsApp marketing can help you achieve over a 95% increase in message delivery dates. You can trigger interactive conversations with quick replies and keep the conversation going with in-built contextual CTAs. You can achieve around 40% average conversions with personalized messaging, where WhatsApp marketing plays a vital role. Read how Airtel Xtream saw 30% conversion rates with WhatsApp marketing.
What’s New at MoEngage
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