WhatsApp Native

Chat 1:1 with Your Customers on WhatsApp

Leverage the power of social media and reach your customers with highly personalized content based on their behavior and preferences. Make the platform work for you and create higher engagement.

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Don’t just Chat, Connect with Your Consumers

Boost Conversions with Rich WhatsApp Messages

Enhance your interactions with rich media messages interspersed with images, GIFs, videos and graphics along with text that align with your customer’s needs. Make your messaging powerful with personalized offers, cart reminders, or last-minute deals.

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Over

95%

Win with WhatsApp

Brands that have integrated MoEngage's WhatsApp Native have seen over 95% message delivery rates. Trigger interactive conversations with quick replies and keep the conversation going with contextual CTAs.

Build Conversations that Bring Better Results
  • Communicate important updates
  • Improve customer experience and conversions
  • Deliver excellent customer service
  • Engage with customers in both directions
Plans & Packages
Make the customer journey seamless

Automate the process and send timely reminders about upcoming trips, credit card payments, bills, subscription renewals, and more.

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Improve the customer experience exponentially

Help your customers complete their purchases and online payments by sharing your store site or payment links. Keep a check on cart abandonment and remind your customers to complete the transactions.

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Show your customers that you care

Create seamless customer service experiences with interactive assistance available 24/7.

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Strengthen communication by prompting customer input

Let your customers tell you what they need with surveys, reviews, and request forms. Keep the interaction alive and make the communication customer-centric.

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Communicate important updates
  • Make the customer journey seamless
  • Automate the process and send timely reminders about upcoming trips, credit card payments, bills, subscription renewals, and more.

  • tab image
Improve customer experience and conversions
  • Improve the customer experience exponentially
  • Help your customers complete their purchases and online payments by sharing your store site or payment links. Keep a check on cart abandonment and remind your customers to complete the transactions.

  • tab image
Deliver excellent customer service
  • Show your customers that you care
  • Create seamless customer service experiences with interactive assistance available 24/7.

  • tab image
Engage with customers in both directions
  • Strengthen communication by prompting customer input
  • Let your customers tell you what they need with surveys, reviews, and request forms. Keep the interaction alive and make the communication customer-centric.

  • tab image

Customize Your Notifications for Real Impact

Keep the Conversation Going with Engaging Experiences

Engage your customers in interactive conversations with quizzes, purchase reminders, loyalty programs, travel itinerary changes, and other location-targeted information.

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Optimize Your Campaign Performance

View real-time analytics for all your WhatsApp campaigns that go beyond standard metrics such as sent, read, and replied. Understand your ARPU, average order value, total revenue, and more with MoEngage.

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Expand Your Omnichannel Strategy with WhatsApp

Integrate WhatsApp to your omnichannel marketing strategy with MoEngage to connect with your consumer on one of the most engaging platforms and create a seamless experience.

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Our Customers’ Stories Speak for Themselves
Azadea Observes 300% Growth in Weekly New Customers
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We wanted to ensure our communication was personalized on a customer action level and to do this efficiently. We needed to integrate with other tools. MoEngage's engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.

customer
Abhishek Tiwari
Manager CRM, Azadea
Lifestyle Boosts Retention Rate by 30%
quote

MoEngage powers our end-to-end strategies for Customer Engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Lifestyle
S’More Increases App Engagement Time by 65%
quote

Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.

customer
Adam Cohen Aslatei
CEO, S'More
Kredivo Gets Upto 40% Boost in Customer Conversions
quote

Constant engagement and personalization are critical for user retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve user experience significantly resulting in an uplift in our reach and ROI.

customer
Najwa Assilmi
Product Analyst, Kredivo
OYO Boosts Push Notification Delivery by 44%
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO

What’s New at MoEngage

Here are some actionable resources that we've curated for you

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WHATSAPP MARKETING

WhatsApp Marketing: Ready-to-use Campaign Ideas

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CUSTOMER ENGAGEMENT

How To Grow Revenue And Engagement With WhatsApp Business

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MOBILE APP MONETIZATION

How to Boost Mobile App Monetization and Engagement

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