Connectors

Stay Connected with Customers Across Online & Offline Channels

Expand your engagement with seamless omnichannel experiences across channels such as IVR platforms, OTT networks, chatbots, and offline brand touch points such as POS or call centers to create rich experiences.

Connect with Our Experts

Be Where your Customers Are

Connectors to Stay Connected

Connect with your customers across online and offline channels. Deliver hyper personalized campaigns across third-party channels of your choice.

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Over

8X

Expand your Engagement Across Multiple Channels

Extend your reach and integrate OTT channels, ad-networks, POS systems and call centers into your omnichannel strategy. You can boost growth by 8X with the help of engaging omnichannel experiences.

Connect with Your Customers Everywhere
  • Engage Your Customers on OTT Platforms
  • Leverage Ad Networks for Retargeting
  • Reach Your Customers Across Chat and Messenger Services
  • Integrate Offline Systems to Expand Your Reach
Plans & Packages
Engage Your Customers on OTT Platforms

Contextually engage customers with personalized communication across a variety of streaming and video platforms.

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Leverage Ad Networks for Retargeting

Engage your customers on Mobile Ad networks, DSP’s and other third-party channels such as TikTok, Pinterest, and more through Connectors.

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Reach Your Customers Across Chat and Messenger Services

Have two-way personalized conversations on chatbot platforms or any other messaging apps of your choice.

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Integrate Offline Systems to Expand Your Reach

Connect your Call Center, IVR system and POS channels to create richer experiences.

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Engage Your Customers on OTT Platforms
  • Engage Your Customers on OTT Platforms
  • Contextually engage customers with personalized communication across a variety of streaming and video platforms.

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Leverage Ad Networks for Retargeting
  • Leverage Ad Networks for Retargeting
  • Engage your customers on Mobile Ad networks, DSP’s and other third-party channels such as TikTok, Pinterest, and more through Connectors.

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Reach Your Customers Across Chat and Messenger Services
  • Reach Your Customers Across Chat and Messenger Services
  • Have two-way personalized conversations on chatbot platforms or any other messaging apps of your choice.

  • tab image
Integrate Offline Systems to Expand Your Reach
  • Integrate Offline Systems to Expand Your Reach
  • Connect your Call Center, IVR system and POS channels to create richer experiences.

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Power Integrations that Work for You

Connect to Data Visualization Tools to Analyze Your Data

Use MoEngage's advanced segmentation and analytics engine with your preferred tool. Access more visualization options and plug-in tools like Redash.

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Engage Customers in Their Micro-moments for Your Omnichannel Strategy

Create engaging conversations throughout the customer lifecycle by identifying key points of interaction and engagement patterns.

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Get In-depth Insights into Your Campaign Performance

Analyze the performance of each campaign, using behavior and funnel analysis. Understand click-through rates, and goal conversions for your connector campaigns. Set up and track campaign-specific goals, including revenue and ROI.

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Optimize with Reachability and Access Controls

Leverage built-in campaign controls such as Frequency Capping, Delay Optimization, DND settings and Global Control Groups to configure and optimize your connector campaigns.

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Our Customers’ Stories Speak for Themselves

Airtel Xstream Acquires 61.4% Retention Rate on Mobile
quote

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.

customer
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
POPS Worldwide Increases Product Stickiness by 19%
quote

We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.

customer
Do Hoang Loc
Campaign Manager, POPS Worldwide
Blibli Uplifts Repeat Purchase Rate by 43%
quote

MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

customer
Fanky Mulia
VP Group Product, Blibli
BigBasket Uplifts User Reachability & Operational Efficiency
quote

MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!

customer
Anand Bhaskaran
Head, Digital Marketing and Marketing Communications, BigBasket
OYO Rooms Sees 8X Growth In Engagement Using MoEngage
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Lifestyle Improves Customer Retention by 30% With MoEngage
quote

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Lifestyle

Our Customers’ Stories Speak for Themselves

Airtel Xstream Acquires 61.4% Retention Rate on Mobile
quote

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.

customer
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
Mashreq Neo Increases Debit Card Activation by 16%
quote

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.

customer
Sridhar Iyer
Executive Vice President, Mashreq Neo
OYO Rooms Sees 8X Growth In Engagement Using MoEngage
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Lifestyle Improves Customer Retention by 30% With MoEngage
quote

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Lifestyle
Country Delight Observes 2.5X Boost in DAUs With MoEngage
quote

MoEngage has helped us identify various user journeys and allowed us to build an effective omnichannel communication strategy. This overall strategy helped us quickly scale our conversations by focusing on effective engagement and personalization using their segmentation and engagement features.

customer
Shaarang Singh
Marketing Lead, Country Delight
Tickertape Drives In-App CTRs by 11% With MoEngage
quote

Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!

customer
Manish Bansal
VP, Growth and Marketing

Our Customers’ Stories Speak for Themselves

Airtel Xstream Acquires 61.4% Retention Rate on Mobile
quote

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.

customer
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
POPS Worldwide Increases Product Stickiness by 19%
quote

We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.

customer
Do Hoang Loc
Campaign Manager, POPS Worldwide
S'More Achieves 65% Uplift in App Engagement Time
quote

Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.

customer
Adam Cohen Aslatei
CEO, S'More
Mashreq Neo Increases Debit Card Activation by 16%
quote

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.

customer
Sridhar Iyer
Executive Vice President, Mashreq Neo
Blibli Uplifts Repeat Purchase Rate by 43%
quote

MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

customer
Fanky Mulia
VP Group Product, Blibli

Our Customers’ Stories Speak for Themselves

S'More Achieves 65% Uplift in App Engagement Time
quote

Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.

customer
Adam Cohen Aslatei
CEO, S'More
JibJab Boosts CTR by 30% With Personalized Push Notification
quote

We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.

customer
Marc Geraldez
Product Manager, JibJab
Foodhub Delivers Personalized Experiences With MoEngage
quote

Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.

Nick Bottai
Marketing Director, Foodhub
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

Rodrigo Sciammarella
CRM Lead at MANO
How Airtel Wynk Music Reactivated 44% of Dormant Customers
quote

We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.

customer
Ruturaj B
Sr. Growth Product Manager

Our Customers’ Stories Speak for Themselves

S'More Achieves 65% Uplift in App Engagement Time
quote

Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.

customer
Adam Cohen Aslatei
CEO, S'More
JibJab Boosts CTR by 30% With Personalized Push Notification
quote

We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.

customer
Marc Geraldez
Product Manager, JibJab
Foodhub Delivers Personalized Experiences With MoEngage
quote

Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.

Nick Bottai
Marketing Director, Foodhub
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

Rodrigo Sciammarella
CRM Lead at MANO
How Airtel Wynk Music Reactivated 44% of Dormant Customers
quote

We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.

customer
Ruturaj B
Sr. Growth Product Manager

Our Customers’ Stories Speak for Themselves

S'More Achieves 65% Uplift in App Engagement Time
quote

Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.

customer
Adam Cohen Aslatei
CEO, S'More
JibJab Boosts CTR by 30% With Personalized Push Notification
quote

We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.

customer
Marc Geraldez
Product Manager, JibJab
Foodhub Delivers Personalized Experiences With MoEngage
quote

Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.

Nick Bottai
Marketing Director, Foodhub
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

Rodrigo Sciammarella
CRM Lead at MANO
How Airtel Wynk Music Reactivated 44% of Dormant Customers
quote

We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.

customer
Ruturaj B
Sr. Growth Product Manager

Our Customers’ Stories Speak for Themselves

BigBasket Uplifts User Reachability & Operational Efficiency
quote

MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!

customer
Anand Bhaskaran
Head, Digital Marketing and Marketing Communications, BigBasket
OYO Rooms Sees 8X Growth In Engagement Using MoEngage
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Lifestyle Improves Customer Retention by 30% With MoEngage
quote

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Lifestyle
SkillClash Achieves 30% Uplift in Revenue Using MoEngage
quote

Using MoEngage, we've been able to drive up retention numbers on SkillClash tremendously! By proactively engaging dormant customers using MoEngage’s segmentation capabilities, we have seen a 30% uplift in our SkillClash revenue. This technological partnership has helped us crack the code to customer retention.

customer
Yashash Agarwal
Co-founder, Gamezop
Country Delight Observes 2.5X Boost in DAUs With MoEngage
quote

MoEngage has helped us identify various user journeys and allowed us to build an effective omnichannel communication strategy. This overall strategy helped us quickly scale our conversations by focusing on effective engagement and personalization using their segmentation and engagement features.

customer
Shaarang Singh
Marketing Lead, Country Delight
Tickertape Drives In-App CTRs by 11% With MoEngage
quote

Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!

customer
Manish Bansal
VP, Growth and Marketing

Our Customers’ Stories Speak for Themselves

BigBasket Uplifts User Reachability & Operational Efficiency
quote

MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!

customer
Anand Bhaskaran
Head, Digital Marketing and Marketing Communications, BigBasket
OYO Rooms Sees 8X Growth In Engagement Using MoEngage
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Lifestyle Improves Customer Retention by 30% With MoEngage
quote

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Lifestyle
SkillClash Achieves 30% Uplift in Revenue Using MoEngage
quote

Using MoEngage, we've been able to drive up retention numbers on SkillClash tremendously! By proactively engaging dormant customers using MoEngage’s segmentation capabilities, we have seen a 30% uplift in our SkillClash revenue. This technological partnership has helped us crack the code to customer retention.

customer
Yashash Agarwal
Co-founder, Gamezop
Country Delight Observes 2.5X Boost in DAUs With MoEngage
quote

MoEngage has helped us identify various user journeys and allowed us to build an effective omnichannel communication strategy. This overall strategy helped us quickly scale our conversations by focusing on effective engagement and personalization using their segmentation and engagement features.

customer
Shaarang Singh
Marketing Lead, Country Delight
Tickertape Drives In-App CTRs by 11% With MoEngage
quote

Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!

customer
Manish Bansal
VP, Growth and Marketing

How Can We Help?

  • Build your business at a global scale for a global audience
  • Reach your Customer Engagement goals across geographies
  • Learn how you can leverage insights-led engagement at an enterprise-level
  • Connect with our product experts for a personalized walk-through of our platform
We’d love to hear from you. Schedule a personalized demo today!

Frequently Asked Questions

What are MoEngage Connectors?

Connectors is a versatile solution from MoEngage through which you can execute a variety of use cases like using other channels (like IVR, Chatbot campaigns, OTT retargeting), passing data to other owned/third party analytics systems, sending audiences to Inmobi ads, etc. In the scheme of things, MoEngage will act like a central hub for your data, to which you can plug and connect any system for the duration of your choice. MoEngage Connectors gives you the liberty to target customers across all communication channels.

What types of features do connectors support?

With connectors, growth marketers and product managers can run individual retargeting campaigns on ad networks, DSP’s, and even offline platforms like a POS system or call center. Additionally, you can also string together multiple campaigns across channels such as push notifications, email, SMS along with the channels supported by connectors.

List the metrics I can analyze with MoEngage connectors

With MoEngage Connectors, you can measure conversion goals, see how your conversion events fair for different segments, unique customers you’ve reached, and who your qualified consumers are. Here’s a rundown of Connectors’ Campaign Analytics. 

What’s New at MoEngage

Here are some actionable resources that we've curated for you

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SOCIAL CHANNELS

Learn More Channels to Engage and Connect With Your Customers

Read More
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DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
Real-time Data

How MoEngage Ensures Real-time Data Ingestion for Its Customers

Read More
blog image
SOCIAL CHANNELS

Learn More Channels to Engage and Connect With Your Customers

Read More
blog image
DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
Real-time Data

How MoEngage Ensures Real-time Data Ingestion for Its Customers

Read More
blog image
SOCIAL CHANNELS

Learn More Channels to Engage and Connect With Your Customers

Read More
blog image
DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
Real-time Data

How MoEngage Ensures Real-time Data Ingestion for Its Customers

Read More
blog image
SOCIAL CHANNELS

Learn More Channels to Engage and Connect With Your Customers

Read More
blog image
DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
Real-time Data

How MoEngage Ensures Real-time Data Ingestion for Its Customers

Read More
blog image
SOCIAL CHANNELS

Learn More Channels to Engage and Connect With Your Customers

Read More
blog image
DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
Real-time Data

How MoEngage Ensures Real-time Data Ingestion for Its Customers

Read More
blog image
SOCIAL CHANNELS

Learn More Channels to Engage and Connect With Your Customers

Read More
blog image
DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
SOCIAL CHANNELS

Learn More Channels to Engage and Connect With Your Customers

Read More
blog image
DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
DIGITAL MARKETING

Learn How to Listen and Respond to Your Customers’ Digital Body Language

Read More
blog image
Social Media

More Channels to Engage and Connect With Your Customers

Read More
blog image
Real-time Data

How MoEngage Ensures Real-time Data Ingestion for Its Customers

Read More
blog image
Real-time Data

How MoEngage Ensures Real-time Data Ingestion for Its Customers

Read More