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Personalization and cross-channel marketing are no longer a nice to have but a critical requirement for most companies to deliver a great customer experience. As such, we’re excited to announce that Pizza Salvatoré, an industry-leading pizza and poutine delivery company in Canada, has selected MoEngage to provide personalized customer experiences across channels like email, SMS, mobile push, app, web, and more, as it accelerates its growth plans.
Pizza Salvatoré currently operates 65 locations across provinces in Canada. For the last two years, the company has witnessed a strong growth trajectory, opening a new pizzeria every 14 days. By 2027, the company expects to open nearly 500 locations. With Pizza Salvatoré’s rapid growth and expansion comes the need for a sophisticated customer engagement technology platform that can scale to meet its customers’ multichannel personalization expectations.
“Engaging with our customers in a meaningful way – whether in-person at our restaurants or online across our digital channels – is critical for our business growth and retention strategy,” said Xavier Leport, Marketing Directeur at Pizza Salvatoré. As we continue to grow and expand across Canada, MoEngage will help us scale our multichannel personalization strategy so that every individual has a great customer experience – no matter where they are engaging.”
With MoEngage, Pizza Salvatoré will be able to improve its analytics and customer engagement strategy by leveraging deep insights on its customer base, deploying dynamic segmentation capabilities, and fueling multichannel marketing solutions for hyper-personalized campaigns. MoEngage’s rich personalization capabilities will help Pizza Salvatoré provide customized offers and recommendations based on customers’ behaviors, preferences, or geolocation and support its onboarding and retention campaigns across the customer journey.
We’re thrilled to work with Pizza Salvatoré and excited to support their personalization strategy as they continue to grow and expand in the Canadian market.