Hear From Our Customers

Top brands open up about their experience leveraging the power of insights-led Customer Engagement strategies - learn why MoEngage customers are MoEngage advocates

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The ease of use of the MoEngage platform has helped Growth and Marketing teams at EasyCredit (by IndusInd Bank), cut down the time involved in setting up campaigns from idea to concept to execution from approximately 14 days to as low as 15 minutes. Therefore increasing operational efficiency!

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By implementing MoEngage, we have saved hundreds of man-hours that would have been wasted in managing campaigns across platforms. MoEngage helps us to customize and build campaigns based on the customer journey. This has resulted in a 2.6x growth in our web push subscribers along with higher CTRs for our emails and push notifications.

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Our integration experience with MoEngage has been extremely smooth. The local team is very diligent and supportive, helping us with quick resolution on all our queries.
- Trung Luong, Director of Technology, 7-Eleven Vietnam

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New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

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We use MoEngage for granular segmentation and personalization. MoEngage enabled us to send soft pushes, allowing us to assess active users and churn rates

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We have been able to engage customers at every touchpoint while automating campaigns and promotions. The biggest advantage of using MoEngage is the back-end API support.

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Zoomcar has been able to create journeys based on our customer actions and engage them meaningfully, reflecting in the high delivery rates. We really love the unified platform and the ability to create communications based on the customer journey, behavior and deliverability, helping us reach our customers no matter what.

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We at HPCL chose MoEngage owing to their credibility and clientele served. We aim to use MoEngage’s insights-led platform to create meaningful customer engagement, improve app adoption, and stickiness.

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Being an edtech platform, we at upGrad Jeet needed to send communication around new courses, course completion reminders, and ongoing live classes, across emails, push, and SMS. MoEngage has enabled us to merge all communications via its integrated platform, providing a better understanding of the channel preference of customers thus helping upGrad Jeet optimize communication across channels.

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At Teachmint, we use MoEngage’s advanced segmentation and personalization capabilities to improve notification delivery by 20%. We've been observing an uplift of 20% in our CTA opens as well. We also leverage User Path Analysis to understand the customer actions and trace the journey of the customer within the app. By analyzing the clicks heatmap on our email campaigns, we've improved click rate by 2X. Using MoEngage's insights-led engagement platform, we're able to communicate with our 3 million monthly active users at scale.

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OYO’s partnership with MoEngage has helped us develop the way we interact with our customers, and optimize their journeys. The constant development throughout the last three to five years has helped us launch lots of industry-first initiatives. They’ve been great partners and we hope to grow together!