MOENGAGE FOR SHOPIFY
AI-Native Customer Engagement Platform Built For Shopify
Turn your Shopify store data into revenue. One unified platform to connect customer behavior, cross-channel campaigns, and AI-powered personalization so your team moves faster and your customers convert.
Trusted by 1350+ Consumer Brands Worldwide
The Problem
Your Shopify Martech Stack Is Holding You Back
Most Shopify merchants use 2 to 4 marketing tools that don't talk to each other.
The result: broken experiences and lost revenue.
Fragmented Tool Stack
Klaviyo for email, Attentive for SMS, Nosto for personalization. You end up paying 3x while customers get a disjointed experience.
No Real Customer Understanding
Customer data is fragmented across tools. You’re unable to drive perfect personalization without the complete context of your customer affinities, behavior and lifecycle journey.
Poor Ticket-Based Support
Are your urgent, revenue-driving campaigns that need support ending up as a generic support ticket? Traditional vendors treat you like a ticket number, not a partner.
THE CUSTOMER ENGAGEMENT PLATFORM FOR SHOPIFY
From Insights to Engagement in One Platform.
Replace your fragmented tool stack with a single platform that covers engagement,
personalization, and analytics.
Cross-Channel Engagement
Cross-Channel Engagement
Most shoppers don't buy on the first visit. MoEngage keeps you in the mix with the right message, on the right channel, at the right moment.
- Email: Personalized emails that reach inboxes. Timing, content, and frequency tuned to each individual shopper.
- SMS: Trigger personalized SMS messages at the customer’s preferred time of interaction.
- On-Site Messaging: Catch shoppers while they're live on your store. Sign-ups, offers, and nudges without a separate personalization tool.
- Push Notifications: Bring customers back to your store with rich, timely Push Notifications.
Personalization
Personalization
Deliver personalized experiences to every customer across websites and key channels.
- Advanced Segmentation: Combine real-time behavior, category affinity, predictive scoring, and RFM analysis into segments that update automatically.
- Omnichannel Recommendations: MoEngage runs the same AI engine across your storefront, Email, Push and SMS, so recommendations on your storefront match what arrives in their inbox.
- Web Personalization: Dynamically swap homepage banners, product grids, and collections for different segments directly on your Shopify storefront.
Insights & Analytics
Insights & Analytics
Shopify tells you what sold. MoEngage tells you why and what to do next by connecting campaign performance, customer behavior, and purchase data all in one place.
- Behavior Analysis: Understand how customers engage with your brand from products viewed to preferred categories.
- Campaign Performance: Go beyond opens and clicks. Understand campaign impact on downstream revenue, repeat purchases, and LTV across every channel.
- Funnel Analysis: Identify exactly where shoppers drop off between browse and checkout, broken down by segment, product category, or campaign, and re-engage them from the same screen.
- RFM Analysis: Automatically bucket your customer base into Champions, At Risk, Hibernating, and more. Segments update in real time so your campaigns are always targeting the right people.
Purpose-built AI for Marketers
Predictive Segments
Predict key customer moves: purchase, churn, affinity, & more
Decisioning Agents
True 1:1 experience at scale with AI decisioning
Segment Assist
Discover audiences with ease and speed
Copywriter
"Write a 50-word email copy promoting [Product] to [Target Segment]. Open with a relatable pain point, weave in [Benefit 1] and [Benefit 2], and finish with a clear CTA, “[Action Phrase].”
Intelligent Path Optimizer
Let AI find the best path to user conversion
Segment Assist
Discover audiences with ease and speed
Flow Assist
Create and iterate journey flows with simple prompts
Flow Assist
Create and iterate journey flows with simple prompts
Designer
Generate compelling, on-brand visuals for any campaigns in seconds.
USE CASES
Unlock High-value Campaigns With MoEngage + Shopify
Leverage real-time Shopify data to trigger high-converting journeys across Web, Email and SMS.
Recover Abandoned Carts
Recover lost revenue by triggering automated recovery journeys the moment Shopify webhooks detect an abandoned checkout.
Learn MoreProduct Recommendations
Boost average order value by delivering 1:1 product recommendations on-site and in emails using your automatically synced Shopify catalog.
Learn More
Stock & Price Alerts
Increase conversions by notifying shoppers about price drops or back-in-stock items detected through real-time monitoring of Shopify catalog metadata.
Learn More
Win-back Campaigns
Re-engage dormant shoppers with personalized win-back offers powered by a full import of up to two years of historical Shopify order data.
Learn More
Abandonment and Reengagement
Notify users when they leave items in their cart and bring them back to complete the purchase
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Real-time triggered journeys
Trigger recovery messages across Email, SMS, and WhatsApp the moment a customer abandons a purchase. -
Incentivized re-engagement
Segment customers and offer tiered discounts or free shipping specifically to high-value cart abandoners to maximize ROI without hurting margins. -
Context-aware personalization
Increase recovery rates by dynamically injecting the exact products, images, and prices left in the cart directly into your recovery messages.
Personalization & Cross-Sell
Suggest the next best product for every shopper based on browsing history and purchase behavior
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Works on-site and in every channel
The same recommendation engine runs in your Emails, Push Notifications, SMS and on your storefront. You're not stitching together separate tools. -
Learns from every browsing signal, in real-time
Viewed, wishlisted, added-to-cart, bought. Merlin AI tracks all of it and adjusts recommendations per shopper, not per segment. -
No-code product grids, no developer needed
Drop personalized product grids onto any page using the visual editor. What you see is what shoppers get. -
Measurable AOV impact
Track recommendation performance directly in the dashboard, per channel, per campaign.
Reengagement and Conversion
Notify users when a product they did not end up buying is available at a lower price
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One setup covers your whole catalog
Set the alert logic once. Business Events handles every SKU from there, so you're not building a new campaign for every restock or price drop. -
Reaches the right people, not everyone
Alerts only go to shoppers who viewed, added-to-cart, or wishlisted that specific product. Conversion rates stay high, unsubscribe rates stay low. -
Alerts that kick off a journey, not just a notification
When someone clicks through, Flows picks up. Follow-up with a second-chance reminder, a related product, or a time-limited offer, all in the same tool.
Shopify Storefront Personalization
Dynamically personalize your storefront banners, categories, and product grids for every visitor in real time
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Dynamic merchandising for every visitor
Banners swap, category order shifts, product grids update based on what each shopper is actually into. -
Personalized experiences even for anonymous visitors
In-session behavior kicks in from page one. No account, no history needed to start personalizing. -
Test what converts, not just what clicks
A/B test personalized experiences and measure actual purchase impact.
Reactivation & Win-back
Identify and bring back at-risk and inactive customers with personalized offers and curated product picks
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Merlin AI catches them before they're gone
Most platforms flag a customer as lapsed after the fact. Merlin identifies the drift early: declining open rates, longer gaps between visits and triggers the campaign in the perfect window of recovery. -
Not everyone gets the same offer
A customer who's spent $500 with you gets treated differently than someone who bought once. RFM scoring means the win-back is calibrated to what each shopper is actually worth. -
Segment transitions are your trigger
MoEngage tracks customers moving between RFM buckets in real-time. Track Champions going quiet, Loyalists going cold as triggers to fire the campaign automatically.
Native Integration
Built Natively for Shopify
Not a bolt-on. MoEngage's Shopify integration is real-time, native, and purpose-built so your data is always fresh and your campaigns always relevant.
One-Click Setup
Connect your Shopify store in seconds. No developers, no custom code.
Real-Time Data Sync
Orders, customers, products, and events flow into MoEngage the instant they happen.
Complete Customer View
Every Shopify data point (purchase history, browsing, cart activity) unified in one profile.
World-Class Support
A Support Team That Drives Your Revenue
Other platforms give you docs and a chatbot. MoEngage assigns a dedicated team that treats your
KPIs as their own.
Dedicated Shopify
Success Manager
< 4 Hour
Response SLA
In-App Chat &
Slack Connect
Quarterly Business
Reviews
Onboarding &
Migration Help
99.9% Uptime
Guarantee
4.5/5
G2 Support Rating
< 4 hrs
Avg. Response Time
97%
Customer Satisfaction
Brands See Real Results with MoEngage
Poshmark Observes a 30% Lift in Conversions Due to Flow Versioning With MoEngage
MoEngage helped us personalize these unique messaging needs, while also creating a customer journey for each of our consumers to bring our customer engagement strategies together in one place.
Read Story
Jumia Achieves 19% Uplift in Conversion with MoEngage’s AI-Powered Personalization
As a fast-paced, technology-first brand, we needed a unified and flexible engagement platform that helped us connect with our customers at massive scale. Since onboarding MoEngage, our CRM's performance has grown multifold. The AI-powered platform enabled us to run highly intelligent, personalised campaigns at a massive scale, especially for high-demand periods like Black Friday.
Read Story
Vetevo Migrates to MoEngage and Successfully Launches Within 3 weeks
Switching to MoEngage was a significant move for vetevo, executed with remarkable speed and efficiency. This transition is a testament to our agile approach and our relentless pursuit of enhancing customer engagement.
Read Story
Skroutz Achieves 350% Uplift in Conversion With Automated Customer Journey Flows
I'd describe MoEngage as a "life saver." So, if you're considering MoEngage, go for it! An intuitive platform with an excellent customer success team. The team responds quickly and efficiently to issues (even after office hours!), and provides in-depth training.
Read Story
6thStreet CRM Team Delivers 4x Growth in Business Contribution in 12 Months
MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry.
Read Story
WOW Skin Science Clocks a 10-12X Uplift in ROI
Our previous platform was not attuned to the scale at which we wanted to operate at. With MoEngage, we have a partner that is extremely rich in features and comes with great customer support. So instead of dealing with multiple vendors, we get a one-stop solution for everything under the sun!
Read Story
How Mamaearth Successfully Increased Repeat Customers by 26%
As we matured as a D2C brand, our strategy was to shift focus towards customer retention more heavily. We’ve been able to do this via MoEngage, by leveraging intelligent insights to communicate about products, cashbacks, and offers to our customers in a hyper-personalized manner. MoEngage has proved to be a strong partner in this journey to scale with our brand’s growth seamlessly.
Read Story
How Tanishq Replicated its Offline Success and Uplifted App Retention Rates by 25%
The idea was to personalize, experiment, and iterate to double down on the best engagement initiatives to maximize online sales. With MoEngage, we didn't just get a platform that helped us execute that, but an engagement partner with which we can grow to touch new heights.
Read Story
How Lifestyle Improves Customer Retention by 30% Using Dynamic Engagement Strategy
MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Read Story
6thStreet.com Uses Smart Recommendations and AI to Drive 2.5X Conversions
With MoEngage features we could do A/B testing - for different timing, different content, and different approach like code and no code. Using the engagement platform, we could build an entire funnel from no activity to browse to add to cart/wishlist and to finally purchase.
Read Story
REVIEWS
What Our Customers Say
MARKETING MANAGER, RETAIL 
MARKETING MANAGER, MEDIA
OPTIMUM NUTRITION INDIA 
SUMIT P., SDET 
VERIFIED USER IN INTERNET
Industry Recognitions
MoEngage Named a “Customers’ Choice” Vendor in the Gartner Peer Insights™ Voice of the Customer: Multichannel Marketing Hubs Report 2026
See MoEngage in Action for Your Shopify Store
Get a personalized demo tailored to your store's goals and challenges.
Explore with zero pressure. We'll show you exactly how MoEngage fits your Shopify marketing automation stack.
Our demos are fast, focused, and tailored to your specific Shopify store.
You'll speak with someone who understands Shopify inside and out.
