Social Media & Connectors
Integrate Online & Offline Channels with Common Tools & Apps
Expand your reach with seamless omnichannel experiences across online channels such as social media, ad-retargeting, and offline brand touch points such as POS or call centers.
Schedule a Demo
Connectors to Stay Connected
Be Where Your Customers Are
Connect with your customers wherever they are with hyper-personalized campaigns. Make Facebook, Google ads, and any other third-party channels of your choice, a seamless part of your omnichannel campaigns.
Expand Your Reach on Social Media
Extend your reach and include social channels, ad-retargeting, and WhatsApp in your omnichannel campaigns. MoEngage profiles more than 1 billion consumers each month helping to reach more!
Leverage ad networks for retargeting
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Leverage ad networks for retargeting
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Engage your customers on Facebook, Google ads, and other third-party channels through Connectors.
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Engage your customers on OTT platforms
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Engage your customers on OTT platforms
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Trigger contextual and hyper-personalized communication over messaging platforms.
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Reach your customers on chat or messenger services
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Reach your customers on chat or messenger services
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Send personalized communications over WhatsApp, Facebook, or any other messenger of your choice.
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Customize Your Notifications for Real Impact
Engage Your Customers on WhatsApp
Automatically trigger contextual WhatsApp messages to your customers to remind them about offers and discounts. Send notifications about deals, reminders about products they’ve left behind in their carts, and more.
Get In-depth Insights Into Your Campaign Performance
Analyze the performance of each campaign, including sent, click-through rates, and goal conversions for your connector campaigns. Set up and track campaign-specific goals, including revenue and ROI.
Our Customers’ Stories Speak for Themselves
MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.
We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.
MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.
MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.
Our Customers’ Stories Speak for Themselves
MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.
MoEngage has helped us identify various user journeys and allowed us to build an effective omnichannel communication strategy. This overall strategy helped us quickly scale our conversations by focusing on effective engagement and personalization using their segmentation and engagement features.
Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!
Our Customers’ Stories Speak for Themselves
MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.
We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.
Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.
Our Customers’ Stories Speak for Themselves
Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.
We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.
Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.
Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.
We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.
Our Customers’ Stories Speak for Themselves
Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.
We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.
Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.
Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.
We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.
Our Customers’ Stories Speak for Themselves
Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.
We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.
Ours is a customer-centric brand. When we were evaluating MoEngage, we found the same quality in them. The team has been fast with their onboarding process. They provided us with the features our brand and current engagement strategy needed. MoEngage accepted us not as a client but as a partner.
Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.
We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.
Our Customers’ Stories Speak for Themselves
MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.
Using MoEngage, we've been able to drive up retention numbers on SkillClash tremendously! By proactively engaging dormant customers using MoEngage’s segmentation capabilities, we have seen a 30% uplift in our SkillClash revenue. This technological partnership has helped us crack the code to customer retention.
MoEngage has helped us identify various user journeys and allowed us to build an effective omnichannel communication strategy. This overall strategy helped us quickly scale our conversations by focusing on effective engagement and personalization using their segmentation and engagement features.
Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!
Our Customers’ Stories Speak for Themselves
MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.
Using MoEngage, we've been able to drive up retention numbers on SkillClash tremendously! By proactively engaging dormant customers using MoEngage’s segmentation capabilities, we have seen a 30% uplift in our SkillClash revenue. This technological partnership has helped us crack the code to customer retention.
MoEngage has helped us identify various user journeys and allowed us to build an effective omnichannel communication strategy. This overall strategy helped us quickly scale our conversations by focusing on effective engagement and personalization using their segmentation and engagement features.
Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!
How Can We Help?
Build your business at a global scale for a global audience
Reach your Customer Engagement goals across geographies
Learn how you can leverage insights-led engagement at an enterprise-level
Connect with our product experts for a personalized walk-through of our platform
Frequently Asked Questions
What are MoEngage Connectors?
Connectors is a versatile solution from MoEngage through which you can execute a variety of use cases like using other channels (like SMS, Facebook messages), passing data to other owned/third party analytics systems, sending audiences to Facebook/Inmobi ads, etc. In the scheme of things, MoEngage will act like a central hub for your data, to which you can plug and connect any system for the duration of your choice. MoEngage Connectors gives you the liberty to target customers across all communication channels.
What types of features do connectors support?
With connectors, growth marketers and product managers can run individual retargeting campaigns on ad networks like Facebook and Google, or send transactional updates through WhatsApp. Additionally, you can also string together multiple campaigns across channels such as push notifications, email, SMS along with the channels supported by connectors.
How do I create a Whatsapp campaign using MoEngage Connectors?
Sending notifications on WhatsApp requires adherence to opt-in policies and message template approval process instituted by WhatsApp. You will be able to send messages only to those customers who are marked Opt-In. Here is a step by step process for this. To create a WhatsApp campaign, move to Create Campaign and go to SMS & Connectors.
List the metrics I can analyse with MoEngage Connectors.
With MoEngage Connectors, you can measure conversion goals, see how your conversion events fair for different segments, unique customers you’ve reached and who your qualified consumers are. Here’s a rundown of Connectors’ Campaign Analytics.
What’s New at MoEngage
Here are some actionable resources that we've curated for you
Learn How to Listen and Respond to Your Customers’ Digital Body Language
Learn How to Listen and Respond to Your Customers’ Digital Body Language
Learn How to Listen and Respond to Your Customers’ Digital Body Language
Learn How to Listen and Respond to Your Customers’ Digital Body Language
Learn How to Listen and Respond to Your Customers’ Digital Body Language
Learn How to Listen and Respond to Your Customers’ Digital Body Language
Learn How to Listen and Respond to Your Customers’ Digital Body Language
