Stay connected With Customers Outside Your Website Or App

Don’t limit customer engagement to your mobile app, website, and email. Extend your reach and include social channels, ad-retargeting and WhatsApp in your omnichannel campaigns.

    Stay on top of your customer's mind

  • Leverage ad networks for retargeting

    Make Facebook, Google ads, and other third-party channels a seamless part of your omnichannel campaigns.

  • Use OTT messaging platforms

    Trigger contextual and hyper-personalized communication over messaging platforms.

  • WhatsApp and Facebook messages

    Send personalized messages over WhatsApp and Facebook Messenger.

Analyze customer behavior and campaign performance by integrating with third-party tools.

Engage customers in their micro-moments

  • Send timely messages on different platforms to boost conversions.
  • Make Facebook, Google ads and other third-party channels a seamless part of your omnichannel campaigns. Export your customer segments from MoEngage dashboard and map these channels into your customer lifecycle.

Send hyper-personalized messages on WhatsApp

  • Remind your customers about offers and discounts.
  • With Connectors, you can automatically send contextual and hyper-personalized messages on WhatsApp. Send notifications about deals, remind customers about products they’ve left behind in their carts, and more.

Measure omnichannel campaigns with integrated analytics

  • Analyze customer behavior and campaign performance.
  • Use our inbuilt analytics engine or integrate with a data visualization tool of your choice to analyze data. Plug-in tools like Tableau, Google Data Studio, Qlik, Looker, Redash to get a wider range of visualization options.

Engage customers in their micro-moments

  • Send timely messages on different platforms to boost conversions.
  • Make Facebook, Google ads and other third-party channels a seamless part of your omnichannel campaigns. Export your customer segments from MoEngage dashboard and map these channels into your customer lifecycle.

Send hyper-personalized messages on WhatsApp

  • Remind your customers about offers and discounts.
  • With Connectors, you can automatically send contextual and hyper-personalized messages on WhatsApp. Send notifications about deals, remind customers about products they’ve left behind in their carts, and more.

Measure omnichannel campaigns with integrated analytics

  • Analyze customer behavior and campaign performance.
  • Use our inbuilt analytics engine or integrate with a data visualization tool of your choice to analyze data. Plug-in tools like Tableau, Google Data Studio, Qlik, Looker, Redash to get a wider range of visualization options.

What top brands say about MoEngage

profit rate400%

increase in conversions

quote

After onboarding MoEngage, our marketing efforts were reduced to 1/6th. Their Analytics and Social Connectors helped us deliver personalized campaigns

Saurabh Pal

Business Analyst, OnlineTyari

Straight from the editor’s desk

Here are some actionable resources on Connectors that we've curated for you

Frequently asked questions

What are MoEngage Connectors?

Connectors is a versatile solution from MoEngage through which you can execute a variety of use cases like using other channels (like SMS, Facebook messages), passing data to other owned/third party analytics systems, sending audiences to Facebook/Inmobi ads etc. In the scheme of things, MoEngage will act like a central hub for your data, to which you can plug and connect any system for the duration of your choice. Connectors gives you the liberty to target customers across all communication channels including the ones currently not supported directly on MoEngage.

What types of features do connectors support?

With connectors, growth marketers and product managers can run individual retargeting campaigns on ad networks like Facebook and Google, or send transactional updates through WhatsApp. Additionally, you can also string together multiple campaigns across channels such as push notifications, email, SMS along with the channels supported by connectors.

How can you send SMS campaigns using MoEngage connectors?

You can use connectors to send SMS via any of your SMS Service providers. If you have an API from your SMS service provider, you can create a SMS campaign using Connectors. We have written extensive help documents for:

How do I create a Whatsapp campaign using MoEngage Connectors?

Sending notifications on WhatsApp requires adherence to opt-in policies and message template approval process instituted by WhatsApp. You will be able to send messages only to those customers who are marked Opt-In. Here is a step by step guideline on this. To create a WhatsApp campaign, move to Create Campaign and go to SMS & Connectors.