MOENGAGE FOR TRAVEL & HOSPITALITY
Grow revenue with in-the-moment engagement strategies. Uncover upsell opportunities through AI-powered insights based on your customers’ data. Win long-term loyalty by delivering personalized messages and contextual updates at the right time through Website, Email, SMS, WhatsApp, and Mobile App.

Discover upsell opportunities and grow bookings with personalized offers. Enjoy real-time updates and alerts.
Unlock revenue with personalized website experiences and tailored recommendations from booking to check-out.
Keep Users Informed With Real-Time Transactional Alerts
Build Stronger Loyalty With Personalized Experiences
Maximize Upsell Opportunities With Cross-Channel Communication
Keep Users Informed With Real-Time Transactional Alerts
Keep your customers updated every step of the way with timely alerts through a unified API and a dedicated dashboard for effortless tracking.
Build Stronger Loyalty With Personalized Experiences
Design smooth onboarding journeys to boost customer satisfaction scores, and deliver personalized communication that fosters a deep sense of connection and loyalty.
Maximize Upsell Opportunities With Cross-Channel Communication
Leverage deep customer insights and cross-channel communication to engage at the perfect moment, enhancing value with insurance upsells and convenient extras.
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.
Arjya Nathvani
AVP-CRM, OYO
The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage.
Rana Vishal Singh
Head of Marketing, Treebo
By using MoEngage’s Customer Journey Orchestration capabilities and re-engaging customers, we were able to bring over 5-10% of drop-offs back into the funnel. Additionally, features like Sherpa AI helped Yatra.com gather insight into its customers' past behavior on their website and app to contextualize campaigns to a T.
Daksh Dev
Assistant Manager-Marketing , Yatra.com
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Increase in delivery rates
Uplift in overall push notification
of drop-offs back into the funnel
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.
Arjya Nathvani
AVP-CRM, OYO
The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage.
Rana Vishal Singh
Head of Marketing, Treebo
MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.
Adam Cohen Aslatei
CEO of S’More
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Increase in delivery rates
Uplift in overall push notification
Uplift in the App Engagement Time
Higher Onboarding Completions
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.
Arjya Nathvani
AVP-CRM, OYO
The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage.
Rana Vishal Singh
Head of Marketing, Treebo
We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.
Linda Valentin
Head of Marketing, Global Loyalty
Ahamove was able to deploy in-app, banner and email campaigns with ease. This, in turn, increased our traffic and engagement, ultimately leading to a significant increase in the conversion rate of our campaigns.
Quynh Ngo
Head of Marketing, Ahamove
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Increase in delivery rates
Uplift in overall push notification
Boost in new installs
Improvement in install to sign-up to conversion
Increase in Monthly Traffic
Increase in Push Notifications Delivery
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.
Arjya Nathvani
AVP-CRM, OYO
The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage.
Rana Vishal Singh
Head of Marketing, Treebo
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
Pranav Kumar
CRM Head, OYO
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Increase in delivery rates
Uplift in overall push notification
Increase in engagement campaigns
Increase in CTR
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
MoEngage platform, as a whole, is easy to understand and has all the customer engagement features we need. In addition, the platform has suggested templates/layouts that helped us develop these communications. Also, the team's availability to assist us throughout the integration process has been immensely valuable.
Daniel Barbosa
IT Director, Outback Steakhouse Brazil
"Con MoEngage, pudimos mejorar el compromiso de los clientes, ayudándoles a descubrir ofertas a través de los canales más oportunos y relevantes. La función "Best Time to Send" de MoEngage también nos ha permitido mantener la relevancia de nuestras comunicaciones. En general, MoEngage ha sido una herramienta valiosa para mejorar la experiencia del cliente y aumentar su compromiso".
Santiago Hidalgo
Head of Segments & Digital Business
Coletar insights comportamentais e medir campanhas é crucial para nós, e analisar esses dados comportamentais e de eventos nos permite entender o que está funcionando melhor. Somos uma empresa orientada por dados e é essencial para nós termos uma visão holística 360° de nossos clientes". Graças ao MoEngage Flows, conseguimos automatizar as jornadas dos clientes e fazer mais conversões, eliminando pontos de fricção... Esta rapidez nos dá vantagem.
Eduardo E. Gómez
Líder de marketing, Waynimóvil
New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
Vinicius Bazan
Head of Product - Empiricus
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Aumento en el uso de la banca móvil
en clientes activos de 30 días
aumento no número de empréstimos emitidos dentro de um ano de uso do MoEngage
de aumento da conversão global da etapa 1 para a etapa 2 como resultado da utilização de MoEngage Flows para o onboarding (taxa de conversão única de 15%)
Increase in new customer retention
Increase in new customer retention
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
Before MoEngage, while we were communicating periodically with customers, however, the uniqueness of each communication was missing. With MoEngage, we have been able to use capabilities like JINJA templates to build curated communications leading to better engagement.
Hassan El-Tahan
Vice President of Growth, Gathern
As we move forward, we aim to continue using MoEngage's capabilities to strengthen our marketing strategy. By leveraging MoEngage's pre-built templates and functionalities, we've been able to streamline our multi-channel engagement campaigns, allowing us to deliver targeted messaging across various channels with greater efficiency. The Customer Engagement Platform's web pop-ups with countdown timers (On-site Messaging) and In-app user surveys have already played a major role in enhancing campaign engagement.
Penny McNamara
Head of Marketing
In the past, we have also used CRM/CEP. However, scalability and support have always been an issue. While we did witness some growth, we wanted to breach the highest point and grow even further. This is where we think MoEngage has helped us.
Moalla Alfadil
Director Of E-commerce
We wanted to ensure our communication was personalized on a customer action level and to do this efficiently. We needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.
Abhishek Tiwari
Manager CRM
With MoEngage features we could do A/B testing - for different timing, different content, and different approach like code and no code. Using the engagement platform, we could build an entire funnel from no activity to browse to add to cart/wishlist and to finally purchase.
Prateek Agarwal
Head of Retention Marketing (CRM), 6thStreet.com
In UAE, one of the biggest asset is a car. Customers really prefer and appreciate if a personalized experience is provided to them, when it comes to car detailing. This is where we intend to leverage MoEngage's capabilities and engage with our customers to retain our North Star Metric, i.e. Monthly Active Users (MAU)
Omar Ismail
Marketing Manager, MySyara
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Increase in the number of bookings
Conversion rate for cart abandonment flows
Brand's customer and event data integrated via an SDK
Apps migrated within 40 days
Increase in revenue
Dynamic Product Messaging Campaigns
increase in sales contribution
CVR uplift from abandoned cart flow
Higher CTRs for Automated Campaigns
Higher Conversions Using AI and Smart Recommendations
Increase in app activation
Increase in monthly retention
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.
Arjya Nathvani
AVP-CRM, OYO
We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required.
Oliver Southgate
CEO - Get My Slice
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Increase in delivery rates
Uplift in overall push notification
Uplift open rate
Higher click-through rate
Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates.
Shubham Jain
Marketing Manager, Thomas Cook
MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.
Arjya Nathvani
AVP-CRM, OYO
The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage.
Rana Vishal Singh
Head of Marketing, Treebo
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
Pranav Kumar
CRM Head, OYO
Campaign go-live times for Push Notification campaigns
Time taken to create visuals
Increase in delivery rates
Uplift in overall push notification
Increase in engagement campaigns
Increase in CTR
MoEngage is the only vendor to be recognized as “Customers’ Choice” in the 2025 Gartner Peer Insights™ Voice of the Customer for Email Marketing Report.
Build unified reporting, analyze customer behavior, and act on it instantly
Create personalized and engaging customer experiences
Predict and prevent customer churn
Improve customer engagement and drive LTV
MoEngage is an insights-led platform trusted by 1,350+ global brands like McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and more. MoEngage’s powerful analytics, personalization, and AI capabilities give a 360-degree view of your customers and help you create journeys across digital channels.
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