Our Leading Customer Engagement Platform – Empowering 1,200+ Top Brands
With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.
We chose MoEngage because of the smooth onboarding, faster turnaround time, quicker time to close the issue, and local representation because of which issues can be raised directly and resolved faster. Using MoEngage, we were able to increase the engagement on our app, uplift active users across the app, reduce churn, and boost retention.
MoEngage’s forward-looking engagement platform has been critical in enabling us to deliver contextual, personalized, and relevant communication and alerts to our customers, at the right time, based on usage and behavior patterns.
MoEngage Makes Magical Debut in the 2022 Gartner® Magic Quadrant™ for Multichannel Marketing HubsRead the Report
MoEngage Named A Strong Performer In The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021Read the Report
Frequently Asked Questions
Why do telecom brands need an omnichannel Customer Engagement platform?
It is crucial for telecommunication brands to keep their communication lines open everywhere with fast, reliable, and effective engagement on the best channels for their customer. These brands need to deploy an omnichannel, insights-led Customer Engagement platform like MoEngage.
How can telecom brands retain customers?
To maximize customer retention, telecommunications brands need to create a better customer experience, delivering customers' information when and where they need it. An omnichannel platform gives them better customer intel to pinpoint which customers are the best candidates for new services. They introduce upsell and cross-sell opportunities at the correct times to the right customers for better results.
How can omnichannel engagement help telecom brands foster loyalty?
Using omnichannel campaigns, telecommunications marketers can create more innovative messages and better digital experiences across apps, push notifications, email, SMS, and other channels. Using MoEngage intelligent recommendations, brands can craft better experiences throughout the customer journey to foster loyalty and drive purchases of value-added services.
What’s New at MoEngage?
Here are some actionable resources that we've curated for you
Drive Customer Engagement with MoEngage
- Explore how MoEngage can help you with your growth journey.
- Connect with our product experts for a personalized walk-through of our platform.