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The Future Of Finance Is Here - And It’s Personalized

From online lending to payments to digital wallets, deliver personalized experiences for your mobile-first customers

  • Onboard

  • Retain

  • Grow

Always in step with your customers

  • Onboard

    Reduce friction by easing the sign-in and authentication workflow. Communicate the steps in the onboarding process and set-up automated reminder for customers who drop-off.

  • Retain

    Send timely reminders on account rebalancing, payment dues, and investment options. Engage customers across channels and devices with content tailored to their personal goals.

  • Grow

    Encourage your most loyal customers to rate and recommend you. Identify and engage customers who are most ready for upsell or cross-sell opportunities.

What top brands say about MoEngage

profit rate40%

more conversions

quote

Constant engagement and personalization are critical for customer retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve customer experience significantly.

Najwa Assilmi

Product Analyst, Kredivo

Send personalized recommendations

  • Delight your customers with smart recommendations that are tailored to their needs, behavior, location, and more. Alert them to cashback offers, payment plans, investment options, and more -- with precision and speed.

Know the likes, dislikes, and preferences of your customers

  • Understand how, where, when, and why of each customer interaction. What behavior do your loyal customers demonstrate? How is it different from other customer groups? Create compelling campaigns based on powerful insights.

Engage customers on their turf

  • Engage your customers where they are. Create rich and seamless experiences across channels – email, SMS, in-app, website, push notifications, and more.

Segment customers intelligently

  • Auto-segment customers into categories such as loyal, promising, at risk, and more based on their behavior. Leverage predictive models that identify who are more likely to respond to promotions.

Understand the customer path

  • What are the steps between a customer sign-up and first payment or transaction? What’s the journey of a loyal customer vs a occasional customer? With User Paths, you can visualize how customers navigate point-to-point and identifying areas to optimize.

Automate the customer journey

  • Boost loyalty with powerful multi-channel, lifecycle campaigns that auto-trigger the most relevant offers and plans to your customers based on their recent transactions, lifecycle stage, interests, or other specific events. Say hello to omnichannel marketing at scale.

Reach more customers

  • Between 40-70% of Android customers do not receive your push notifications due to device and network restrictions. With Push Amplification+, you can reach these customers and see an immediate uplift in conversion rates.

Send personalized recommendations

  • Delight your customers with smart recommendations that are tailored to their needs, behavior, location, and more. Alert them to cashback offers, payment plans, investment options, and more -- with precision and speed.

Know the likes, dislikes, and preferences of your customers

  • Understand how, where, when, and why of each customer interaction. What behavior do your loyal customers demonstrate? How is it different from other customer groups? Create compelling campaigns based on powerful insights.

Engage customers on their turf

  • Engage your customers where they are. Create rich and seamless experiences across channels – email, SMS, in-app, website, push notifications, and more.

Segment customers intelligently

  • Auto-segment customers into categories such as loyal, promising, at risk, and more based on their behavior. Leverage predictive models that identify who are more likely to respond to promotions.

Understand the customer path

  • What are the steps between a customer sign-up and first payment or transaction? What’s the journey of a loyal customer vs a occasional customer? With User Paths, you can visualize how customers navigate point-to-point and identifying areas to optimize.

Automate the customer journey

  • Boost loyalty with powerful multi-channel, lifecycle campaigns that auto-trigger the most relevant offers and plans to your customers based on their recent transactions, lifecycle stage, interests, or other specific events. Say hello to omnichannel marketing at scale.

Reach more customers

  • Between 40-70% of Android customers do not receive your push notifications due to device and network restrictions. With Push Amplification+, you can reach these customers and see an immediate uplift in conversion rates.

Straight from the editor’s desk

Here are some actionable resources we've curated for you!

Drive customer engagement with MoEngage

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