MOENGAGE FOR TRAVEL & HOSPITALITY

Deliver Hospitality That Inspires Loyalty

Grow revenue with in-the-moment engagement strategies. Uncover upsell opportunities through AI-powered insights based on your customers’ data. Win long-term loyalty by delivering personalized messages and contextual updates at the right time through Website, Email, SMS, WhatsApp, and Mobile App.

Trusted by 1350+ Consumer Brands Worldwide

Designed to Inspire Loyalty

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Travel

Discover upsell opportunities and grow bookings with personalized offers. Enjoy real-time updates and alerts.

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Hospitality

Unlock revenue with personalized website experiences and tailored recommendations from booking to check-out.

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Keep Users Informed With Real-Time Transactional Alerts

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Keep Users Informed With Real-Time Transactional Alerts

Keep your customers updated every step of the way with timely alerts through a unified API and a dedicated dashboard for effortless tracking.

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Build Stronger Loyalty With Personalized Experiences

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Build Stronger Loyalty With Personalized Experiences

Design smooth onboarding journeys to boost customer satisfaction scores, and deliver personalized communication that fosters a deep sense of connection and loyalty.

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Maximize Upsell Opportunities With Cross-Channel Communication

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Maximize Upsell Opportunities With Cross-Channel Communication

Leverage deep customer insights and cross-channel communication to engage at the perfect moment, enhancing value with insurance upsells and convenient extras.

Seamlessly Integrate Our Customer Engagement Platform With Your Tech Stack

AB Tasty
Adjust
Amplitude
AppsFlyer
AWS
Facebook
Google
Microsoft
Mixpanel
AB Tasty
Adjust
Amplitude
AB Tasty
Adjust
Amplitude
AppsFlyer
AWS
Facebook
Google
Microsoft
Mixpanel
AB Tasty
Adjust
Amplitude
AB Tasty
Adjust
Amplitude
AppsFlyer
AWS
Facebook
Google
Microsoft
Mixpanel
AB Tasty
Adjust
Amplitude
mParticle
WhatsApp
Google BigQuery
Kaleyra
Adjust
Amazon Redshift
Snowflake
Tealium
Twilio
mParticle
WhatsApp
Google BigQuery
mParticle
WhatsApp
Google BigQuery
Kaleyra
Adjust
Amazon Redshift
Snowflake
Tealium
Twilio
mParticle
WhatsApp
Google BigQuery
mParticle
WhatsApp
Google BigQuery
Kaleyra
Adjust
Amazon Redshift
Snowflake
Tealium
Twilio
mParticle
WhatsApp
Google BigQuery

Hear What Our Customers Have to Say

Oyo
Treebo
Thomas Cook

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Treebo Achieves Higher Conversions and Improved Delivery Rates with MoEngage

"The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage."

Read Story

Rana Vishal Singh

Head of Marketing, Treebo

Read Story
Treebo
customer-story-headshot

Boost

in Conversion Rate

Improvement

in delivery rate

Thomas Cook Achieves 90% Faster Campaign Go-live Times with MoEngage's Merlin AI

"Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates."

Read Story

Shubham Jain

Marketing Manager, Thomas Cook

Read Story
Thomas Cook
customer-story-headshot

90% Faster

Campaign go-live times for Push Notification campaigns

5-10 Minutes

Time taken to create visuals for Push Notification campaigns

Oyo
Treebo
Thomas Cook

Hear What Our Customers Have to Say

Oyo
Treebo
S'MORE

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Treebo Achieves Higher Conversions and Improved Delivery Rates with MoEngage

"The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage."

Read Story

Rana Vishal Singh

Head of Marketing, Treebo

Read Story
Treebo
customer-story-headshot

Boost

in Conversion Rate

Improvement

in delivery rate

S’More Achieves 65% Uplift in the App Engagement Time

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

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Adam Cohen Aslatei

CEO of S’More

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S'MORE
customer-story-headshot

65%

Uplift in the App Engagement Time

15%

Higher Onboarding Completions

20%

Increase in ‘Day 1’ customer retention

Oyo
Treebo
S'MORE

Hear What Our Customers Have to Say

Oyo
Treebo
Travelodge
Alfagift
Ahamove

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Treebo Achieves Higher Conversions and Improved Delivery Rates with MoEngage

"The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage."

Read Story

Rana Vishal Singh

Head of Marketing, Treebo

Read Story
Treebo
customer-story-headshot

Boost

in Conversion Rate

Improvement

in delivery rate

Travelodge Upgrades Post-Booking Journey and Boosts Revenue by 354%

"MoEngage has helped us unlock value in customer engagement by using real-time data and AI within the platform to drive automation where insights improve performance."

Read Story

Stuart Ellis

Senior eCRM Manager

Read Story
Travelodge
customer-story-headshot

354%

Increase in post-booking email revenues YOY

87%

Click-through rate (CTR) from pre-arrival emails

Alfagift Boosts Monthly Transacting Customer Base to 45% with Connected Retail Approach

We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.

Read Story

Linda Valentin

Head of Marketing, Global Loyalty

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Alfagift
customer-story-headshot

2X

Boost in new installs

29%

Improvement in install to sign-up to conversion

16%

Increase in push notification CVRs

Ahamove Sees over 14X Conversions after Partnering with MoEngage

Ahamove was able to deploy in-app, banner and email campaigns with ease. This, in turn, increased our traffic and engagement, ultimately leading to a significant increase in the conversion rate of our campaigns.

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Quynh Ngo

Head of Marketing, Ahamove

Read Story
Ahamove
customer-story-headshot

6X

Increase in Monthly Traffic

4X

Increase in Push Notifications Delivery

Oyo
Treebo
Travelodge
Alfagift
Ahamove

Hear What Our Customers Have to Say

Oyo
Treebo
Thomas Cook

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Treebo Achieves Higher Conversions and Improved Delivery Rates with MoEngage

"The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage."

Read Story

Rana Vishal Singh

Head of Marketing, Treebo

Read Story
Treebo
customer-story-headshot

Boost

in Conversion Rate

Improvement

in delivery rate

Thomas Cook Achieves 90% Faster Campaign Go-live Times with MoEngage's Merlin AI

"Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates."

Read Story

Shubham Jain

Marketing Manager, Thomas Cook

Read Story
Thomas Cook
customer-story-headshot

90% Faster

Campaign go-live times for Push Notification campaigns

5-10 Minutes

Time taken to create visuals for Push Notification campaigns

Oyo
Treebo
Thomas Cook

Hear What Our Customers Have to Say

Oyo
Get My Slice
Travelodge
Hoppygo

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Get My Slice Achieved an Industry-Record of 35% in Email Open Rates

"We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required."

Read Story

Oliver Southgate

CEO - Get My Slice

Read Story
Get My Slice
customer-story-headshot

35%

Uplift open rate

8%

Higher click-through rate

Travelodge Upgrades Post-Booking Journey and Boosts Revenue by 354%

"MoEngage has helped us unlock value in customer engagement by using real-time data and AI within the platform to drive automation where insights improve performance."

Read Story

Stuart Ellis

Senior eCRM Manager

Read Story
Travelodge
customer-story-headshot

354%

Increase in post-booking email revenues YOY

87%

Click-through rate (CTR) from pre-arrival emails

How HoppyGo Achieved a 69% Conversion Rate With Multi-Channel Engagement

"One word to describe MoEngage is ‘magic’. And their support is great. Compared to other tools, they are fast, efficient, and always solve our problems. Our CSM, in particular, is really supportive and helpful."

Read Story

Katka Dobešová

User Activation & Email Marketing Specialist, HoppyGo by Škoda

Read Story
Hoppygo
customer-story-headshot

69%

Conversion rate for in-app campaigns (driving to booking page)

31%

Conversion rate with push campaign (driving coupon code usage)

Oyo
Get My Slice
Travelodge
Hoppygo

Hear What Our Customers Have to Say

Oyo
Treebo
Thomas Cook

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Read Story

Arjya Nathvani

AVP-CRM, OYO

Read Story
Oyo
customer-story-headshot

44%

Increase in delivery rates for Xiaomi Devices

15%

Boost contributed via Push Amplification™ Plus

2x

Higher CTRs using personalized notifications

Treebo Achieves Higher Conversions and Improved Delivery Rates with MoEngage

"The conversion rates are really good and MoEngage has improved delivery rates in a very turbid environment where people are connected to multiple networks and are always on the go. The conversion rates apart, I’ll go ahead and vouch for the tech stability you have as a product. We have strong faith in the Tech Stack that MoEngage has developed. That’s the USP of MoEngage."

Read Story

Rana Vishal Singh

Head of Marketing, Treebo

Read Story
Treebo
customer-story-headshot

Boost

in Conversion Rate

Improvement

in delivery rate

Thomas Cook Achieves 90% Faster Campaign Go-live Times with MoEngage's Merlin AI

"Since leveraging Merlin AI Designer for our Push Notification campaigns, we've been able to create images on the fly, a process that used to take hours. This speed has not only streamlined our workflow but has also translated to good impressions and click rates."

Read Story

Shubham Jain

Marketing Manager, Thomas Cook

Read Story
Thomas Cook
customer-story-headshot

90% Faster

Campaign go-live times for Push Notification campaigns

5-10 Minutes

Time taken to create visuals for Push Notification campaigns

Oyo
Treebo
Thomas Cook

Hear What Our Customers Have to Say

Travelodge
Appost
Outback Steakhouse
Banco Pichincha
Waynimóvil
Empiricus

Travelodge Upgrades Post-Booking Journey and Boosts Revenue by 354%

"MoEngage has helped us unlock value in customer engagement by using real-time data and AI within the platform to drive automation where insights improve performance."

Read Story

Stuart Ellis

Senior eCRM Manager

Read Story
Travelodge
customer-story-headshot

354%

Increase in post-booking email revenues YOY

87%

Click-through rate (CTR) from pre-arrival emails

Como o Appost Usa a MoEngage Para Aumentar a Retenção de 15 Dias em 37%

A MoEngage é muito fácil de usar, de modo que toda a minha equipe pode operar a plataforma. Não preciso mais de um especialista para colocar as campanhas push ou de e-mail em funcionamento com mais rapidez. Com a MoEngage, também estamos medin- do tudo o que entra em nosso funil com mais precisão. Nossa plataforma anterior não apresentava números reais, portanto, havia uma lacuna no funil que não nos dava a visão correta dos números. Queremos aumentar nosso pipeline de produtos em 2024 e a MoEngage tem sido uma grande aliada nesse projeto de aumento de escala.

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Eduardo Buratto

CMO, Appost

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Appost

37%

Aumento de na taxa de retenção de 15 dias

80%

Aumento de no ROAS após a integração da MoEngage

Como o Outback Personalizou Campanhas de Engajamento Usando MoEngage Insights

"A plataforma MoEngage, como um todo, é fácil de entender e tem todos os recursos de engajamento do cliente que precisamos. Além disso, a plataforma sugeriu modelos/layouts que nos ajudaram a desenvolver essas comunicações. A disponibilidade da equipe para nos ajudar durante todo o processo de integração também foi imensamente valiosa."

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Daniel Barbosa

Diretor de TI do Outback Steakhouse Brasil

Read Story
Outback Steakhouse
customer-story-headshot

Banco Pichincha Aumenta Un 18% El Uso De La Banca Móvil Con Notificaciones Push Personalizadas

"Con MoEngage, pudimos mejorar el compromiso de los clientes, ayudándoles a descubrir ofertas a través de los canales más oportunos y relevantes. La función "Best Time to Send" de MoEngage también nos ha permitido mantener la relevancia de nuestras comunicaciones. En general, MoEngage ha sido una herramienta valiosa para mejorar la experiencia del cliente y aumentar su compromiso."

Read Story

Santiago Hidalgo

Head of Segments & Digital Business

Read Story
Banco Pichincha
customer-story-headshot

18.5%

Aumento en el uso de la banca móvil

66%

En clientes activos de 30 días

Como os fluxos de MoEngage ajudaram a Waynimóvil a aumentar o número de empréstimos em 2.5x

"Coletar insights comportamentais e medir campanhas é crucial para nós, e analisar esses dados comportamentais e de eventos nos permite entender o que está funcionando melhor. Somos uma empresa orientada por dados e é essencial para nós termos uma visão holística 360° de nossos clientes". Graças ao MoEngage Flows, conseguimos automatizar as jornadas dos clientes e fazer mais conversões, eliminando pontos de fricção... Esta rapidez nos dá vantagem."

Read Story

Eduardo E. Gómez

Líder de marketing, Waynimóvil

Read Story
Waynimóvil
customer-story-headshot

2.5x

Aumento no número de empréstimos emitidos dentro de um ano de uso do MoEngage

31.1%

De aumento da conversão global da etapa 1 para a etapa 2 como resultado da utilização de MoEngage Flows para o onboarding (taxa de conversão única de 15%)

How Empiricus Increased Customer Retention by 135%

New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

Read Story

Vinicius Bazan

Head of Product - Empiricus

Read Story
Empiricus
customer-story-headshot

135%

Increase in new customer retention

1

New Product Launched

Travelodge
Appost
Outback Steakhouse
Banco Pichincha
Waynimóvil
Empiricus

Hear What Our Customers Have to Say

Gathern
The Entertainer
Alsaif Gallery 2
Azadea
6th Street Apparel Group
Landmark Group
Public
Orcas

Gathern Sees a 240% Uplift in Bookings Using Flows

Before MoEngage, while we were communicating periodically with customers, however, the uniqueness of each communication was missing. With MoEngage, we have been able to use capabilities like JINJA templates to build curated communications leading to better engagement.

Read Story

Hassan El-Tahan

Vice President of Growth, Gathern

Read Story
Gathern
customer-story-headshot

240%

Increase in the number of bookings

21.6%

Conversion rate for cart abandonment flows

The ENTERTAINER Achieves AED 5.4 Million Savings with 60%+ uplift in Redemptions for Visa Cardholders Using MoEngage

"Partnering with MoEngage has empowered us to deliver personalized messaging and offers at scale, while leveraging their powerful analytics to fine-tune our campaigns. The impact has been significant, and we’re genuinely excited about the results we’ve seen so far."

Read Story

Simon Taylor

Global Head of B2B, The ENTERTAINER

Read Story
The Entertainer
customer-story-headshot

AED 5.4 Million

Estimated savings for visa card holders

35%

Reduction in manual work through MoEngage's platform

Alsaif Gallery Witnesses 15% Increase in Revenue

In the past, we have also used CRM/CEP. However, scalability and support have always been an issue. While we did witness some growth, we wanted to breach the highest point and grow even further. This is where we think MoEngage has helped us.

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Moalla Alfadil

Director Of E-commerce

Read Story
Alsaif Gallery 2
customer-story-headshot

15%

Increase in revenue

5.46%

Dynamic Product Messaging Campaigns

AZADEA Group Grows 300% Weekly New Customers after Adapting an Omnichannel Approach

We wanted to ensure our communication was personalized on a customer action level and to do this efficiently. We needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.

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Abhishek Tiwari

Manager CRM

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Azadea
customer-story-headshot

45%

Increase in sales contribution

50%

CVR uplift from abandoned cart flow

300%

Growth in weekly database acquisition

6thStreet.com Uses Smart Recommendations and AI to Drive 2.5X Conversions

With MoEngage features we could do A/B testing - for different timing, different content, and different approach like code and no code. Using the engagement platform, we could build an entire funnel from no activity to browse to add to cart/wishlist and to finally purchase.

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Prateek Agarwal

Head of Retention Marketing (CRM)

Read Story
6th Street Apparel Group
customer-story-headshot

3X

Higher CTRs for Automated Campaigns

2.5X

Higher Conversions

Landmark Group Observes 56% Uplift in Purchases

White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale.

Read Story

Claire Adshead

CRM and Retention Manager

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Landmark Group
customer-story-headshot

56%

Uplift in Purchases

65%

Retention Rate of Subscribers and Purchases

30%

Higher Delivery Rate

Public Improves its Marketing Automation ROI by 27x Using Customer Journeys and New Channels

"MoEngage empowered us to elevate our customer engagement strategies and have a unified view of our online customers. With its advanced segmentation capabilities, we can craft personalized experiences and engage seamlessly across various touchpoints. Also, the invaluable support from MoEngage and Labrys has been instrumental in our success."

Read Story

Eleni Meziti

Head of Subscription Services & Omni CX, Public

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Public
customer-story-headshot

27x

Uplift in Marketing Technology ROI

How Orcas Decreased its Cost Per Lead by 30-35% With Automated Campaigns

"Since we started using emails, SMS and Mobile Push notifications we have been getting a lot of leads, and their cost per lead is negligible, which is amazing for us. Also, we now use MoEngage to communicate with our tutors as well. Lately, we have started using RFM segmentation and have been able to revive some customers from about to sleep or dormant to loyalists or champion customers."

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Mahy Mohamed

Marketing Manager

Read Story
Orcas
customer-story-headshot

30-35%

Decrease in Cost Per Lead with Automated Campaigns

4.46%

CTRs for Push Notifications

Gathern
The Entertainer
Alsaif Gallery 2
Azadea
6th Street Apparel Group
Landmark Group
Public
Orcas

Industry Recognitions

​​MoEngage, the Only Vendor Named Customers’ Choice in the Gartner™ Peer Insights Voice of Customer: Email Marketing Report 2026

MoEngage Lets You...

  • Build unified reporting, analyze customer behavior, and act on it instantly

  • Create personalized and engaging customer experiences

  • Predict and prevent customer churn

  • Improve customer engagement and drive LTV