With Inform’s API, known for speed and reliability, deliver time-critical notifications instantly to your customers.
MoEngage Inform
Unified Messaging Infrastructure for Multichannel Transactional Alerts
MoEngage's Inform makes it quick and easy for brands to build and manage transactional alerts across channels through a single API.
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Join 1,200+ Brands Using MoEngage as Their Preferred Customer Engagement Platform
Build and Scale Transactional Alerts in Minutes
MoEngage Inform takes the pain out of building and scaling a multi-channel messaging infrastructure for your brand. Unify, view, add, or edit all alerts in one centralized place to provide a rich customer experience without the need to alter or deploy your code.
MoEngage’s Inform makes it easy to create multi-channel transactional alerts using pre-built templates or drag and drop or WYSIWYG editors. Edit once and update everywhere with no need to redeploy additional code.no need to redeploy any code. Furthermore, edit once and update everywhere.
MoEngage Inform unifies all your notification logs, across channels and providers, in a single dashboard—making it possible to debug issues in real-time and optimize your user experience on the go. MoEngage Inform unifies all your notification logs, across channels and providers, in a single dashboard—making it possible to debug issues in real-time and optimize customer experience on the go.
Stop bombarding customers with notifications and minimize costs as Inform’s Channel Fallback allows you to define rules that deliver alerts to customers on channels they prefer or engage with.
Deliver Transactional Notifications on Every Channel, for Every Use Case
Simplify the creation and management of transactional alerts by empowering your product and marketing teams and reducing engineering efforts.
Launch New Channels in Minutes
With MoEngage Inform, add new channels quickly and easily, change providers in a snap, and manage priorities between channels in one centralized platform.
Single API for All Transactional Notifications
Inform’s API integrates with all/any communication channels and supports over 30 providers across different channels. There are SDKs in every major language and additional APIs for personalization and customer preferences.
Reduce Dependency on Engineering
Empower product, content and marketing teams to own content & logic for transactional notifications without waiting for engineering bandwidth to alter or deploy code.
Strengthen Customer Relationships Across Multiple Touchpoints
Here are some channels and types of transactional updates you can tap into with MoEngage Inform. These are pivotal in maintaining steady communication with customers and building brand loyalty.
General Transactions
From order, booking, and purchase confirmations to password reset, account alerts, and customer invitations, MoEngage Inform helps you take care of all your messaging needs without the engineering effort.
Financial Transactions
Send critical information like security alerts, debit, and credit information to your customers within seconds with MoEngage Inform’s impeccable notification delivery rate.
Ecommerce and Retail Alerts
Send transactional alerts like order confirmations, OTP information, and delivery notifications on time and through relevant channels to improve customer experience.
Subscription Alerts
Subscribe to a smoother way of communicating with MoEngage Inform, which helps you send crucial alerts like subscription package purchases, upgrade notifications, account renewals, membership updates, and more.
Milestones and Immediate Updates
Cover minute communications like customer milestones, fitness goals, and more without the hassle of engineering effort.
Our Customers’ Stories Speak for Themselves
S’More Observes 65% Uplift in App Engagement Time
Personalization is very important to our community, and unfortunately, most singles apps are cookie-cutter and lack the ability to personalize the experience. MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy.
Adam Cohen Aslatei
CEO, S’more
OYO Witnesses 8X Increase in Engagement
MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.
Pranav Kumar
CRM Head, OYO
Kredivo Observes 40% Boost in Customer Conversions
Constant engagement and personalization are critical for user retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve user experience significantly resulting in an uplift in our reach and ROI.
Najwa Assilmi
Product Analyst, Kredivo
Alfagift Boosts Monthly Transacting Customer Base to 45%
We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage’s smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.
Linda Valentin
Head of Marketing, Global Loyalty, Alfagift
Future Group Boosts Active Userbase by 20%
We decided to utilize MoEngage Funnel Analytics to understand user behavior trends on the app and the clicks on various discount banners. Using this data, we were able to add custom segments such as category/brand preference and more to run relevant engagement campaigns.
Rohitashwa Bhotica
Business Head, Future Group
Our Customers’ Stories Speak for Themselves
EarlySalary Gets 20X Improvement in Email Open Rates
MoEngage has always been proactive with their approach and methodology. Their critical knowledge and expertise on email marketing have helped us improve not only our email deliverability by 90% but also increase our conversions by 5%.
Anuj Ranka
VP for Performance Marketing, EarlySalary
CoinDCX Boosts Weekly Active Users by 80%
MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.
Shivangini Agarwal
Asst. Brand Manager
MoneyTap Records Industry High Open Rates of 30%
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
Hitarth Saini
Head Of Marketing, Freo
Symbo Insurance's All-in-one Engagement Platform
We started using MoEngage to unify all our marketing campaigns into a single dashboard with focus on orchestration, personalization, and data-driven campaign optimization. What I particularly like about MoEngage is that it’s easy to set up, and provides limitless segmentation and engagement opportunities to drive growth.
Niti Nirvan
Head of Marketing
Mashreq Neo Boosts Debit Card Activation by 16%
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Our Customers’ Stories Speak for Themselves
EarlySalary Gets 20X Improvement in Email Open Rates
MoEngage has always been proactive with their approach and methodology. Their critical knowledge and expertise on email marketing have helped us improve not only our email deliverability by 90% but also increase our conversions by 5%.
Anuj Ranka
VP for Performance Marketing, EarlySalary
CoinDCX Boosts Weekly Active Users by 80%
MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.
Shivangini Agarwal
Asst. Brand Manager
Symbo Insurance's All-in-one Engagement Platform
We started using MoEngage to unify all our marketing campaigns into a single dashboard with focus on orchestration, personalization, and data-driven campaign optimization. What I particularly like about MoEngage is that it’s easy to set up, and provides limitless segmentation and engagement opportunities to drive growth.
Niti Nirvan
Head of Marketing
Kredivo Uses MoEngage Flows to Gain Upto 40% Conversions
Constant engagement and personalization are critical for user retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve user experience significantly resulting in an uplift in our reach and ROI.
Najwa Assilmi
Product Analyst, Kredivo
Tickertape Drives In-App CTRs by 11%
Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!
Manish Bansal
VP, Growth and Marketing
Ujjivan Small Finance Bank Uplifts Conversions to 18%
Using MoEngage, we sent targeted campaigns to those who weren’t transacting digitally, urging them to pay their dues online. As a result, we saw over 4.5 lakh customers onboarded to digital payments, more than ₹123+ Crores of EMI collected and a jump in conversions from digital channels from just 2% to 18%!
Sriram Srinivasan
Head Of Digital Banking
Our Customers’ Stories Speak for Themselves
EarlySalary Gets 20X Improvement in Email Open Rates
MoEngage has always been proactive with their approach and methodology. Their critical knowledge and expertise on email marketing have helped us improve not only our email deliverability by 90% but also increase our conversions by 5%.
Anuj Ranka
VP for Performance Marketing, EarlySalary
CoinDCX Boosts Weekly Active Users by 80%
MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.
Shivangini Agarwal
Asst. Brand Manager
MoneyTap Records Industry High Open Rates of 30%
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
Hitarth Saini
Head Of Marketing, Freo
Symbo Insurance's All-in-one Engagement Platform
We started using MoEngage to unify all our marketing campaigns into a single dashboard with focus on orchestration, personalization, and data-driven campaign optimization. What I particularly like about MoEngage is that it’s easy to set up, and provides limitless segmentation and engagement opportunities to drive growth.
Niti Nirvan
Head of Marketing
Mashreq Neo Boosts Debit Card Activation by 16%
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Our Customers’ Stories Speak for Themselves
EarlySalary Gets 20X Improvement in Email Open Rates
MoEngage has always been proactive with their approach and methodology. Their critical knowledge and expertise on email marketing have helped us improve not only our email deliverability by 90% but also increase our conversions by 5%.
Anuj Ranka
VP for Performance Marketing, EarlySalary
CoinDCX Boosts Weekly Active Users by 80%
MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.
Shivangini Agarwal
Asst. Brand Manager
MoneyTap Records Industry High Open Rates of 30%
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
Hitarth Saini
Head Of Marketing, Freo
Symbo Insurance's All-in-one Engagement Platform
We started using MoEngage to unify all our marketing campaigns into a single dashboard with focus on orchestration, personalization, and data-driven campaign optimization. What I particularly like about MoEngage is that it’s easy to set up, and provides limitless segmentation and engagement opportunities to drive growth.
Niti Nirvan
Head of Marketing
Mashreq Neo Boosts Debit Card Activation by 16%
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Our Customers’ Stories Speak for Themselves
EarlySalary Gets 20X Improvement in Email Open Rates
MoEngage has always been proactive with their approach and methodology. Their critical knowledge and expertise on email marketing have helped us improve not only our email deliverability by 90% but also increase our conversions by 5%.
Anuj Ranka
VP for Performance Marketing, EarlySalary
CoinDCX Boosts Weekly Active Users by 80%
MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.
Shivangini Agarwal
Asst. Brand Manager
MoneyTap Records Industry High Open Rates of 30%
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
Hitarth Saini
Head Of Marketing, Freo
Symbo Insurance's All-in-one Engagement Platform
We started using MoEngage to unify all our marketing campaigns into a single dashboard with focus on orchestration, personalization, and data-driven campaign optimization. What I particularly like about MoEngage is that it’s easy to set up, and provides limitless segmentation and engagement opportunities to drive growth.
Niti Nirvan
Head of Marketing
Mashreq Neo Boosts Debit Card Activation by 16%
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Our Customers’ Stories Speak for Themselves
CoinDCX Boosts Weekly Active Users by 80%
MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.
Shivangini Agarwal
Asst. Brand Manager
MoneyTap Records Industry High Open Rates of 30%
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
Hitarth Saini
Head Of Marketing, Freo
Mashreq Neo Boosts Debit Card Activation by 16%
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Tickertape Drives In-App CTRs by 11%
Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!
Manish Bansal
VP, Growth and Marketing
Ujjivan Small Finance Bank Uplifts Conversions to 18%
Using MoEngage, we sent targeted campaigns to those who weren’t transacting digitally, urging them to pay their dues online. As a result, we saw over 4.5 lakh customers onboarded to digital payments, more than ₹123+ Crores of EMI collected and a jump in conversions from digital channels from just 2% to 18%!
Sriram Srinivasan
Head Of Digital Banking
Our Customers’ Stories Speak for Themselves
Symbo Insurance's All-in-one Engagement Platform
We started using MoEngage to unify all our marketing campaigns into a single dashboard with focus on orchestration, personalization, and data-driven campaign optimization. What I particularly like about MoEngage is that it’s easy to set up, and provides limitless segmentation and engagement opportunities to drive growth.
Niti Nirvan
Head of Marketing
Ujjivan Small Finance Bank Uplifts Conversions to 18%
Using MoEngage, we sent targeted campaigns to those who weren’t transacting digitally, urging them to pay their dues online. As a result, we saw over 4.5 lakh customers onboarded to digital payments, more than ₹123+ Crores of EMI collected and a jump in conversions from digital channels from just 2% to 18%!
Sriram Srinivasan
Head Of Digital Banking
BigBasket Uplifts User Reachability & Operational Efficiency
MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!
Anand Bhaskaran
Head, Digital Marketing and Marketing Communications, BigBasket
Lifestyle Improves Customer Retention by 30%
MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us reduce our cart abandonment by 20% and improved the retention rate by 30%.
Joydeep Das
Lead Digital Marketing, Lifestyle
OYO Boosts Push Notification Delivery by 44%
MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.
Arjya Nathvani
AVP-CRM, OYO
Bijak Gets 50% Uplift in CTR With Push Campaigns
MoEngage’s state-of-the-art dashboard, rich analytics with behavioral insights, and formidable customer support have helped us in our growth. With a powerful insights-led CEP like MoEngage, we aim to bridge the gap between the local aggregators and commission agents in India to promote healthy, long-term relationships.
Prerika Arora
Assistant Marketing Manager, Bijak
See What Industry Leaders Are Saying About MoEngage®
MoEngage Named A Leader in IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023
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MoEngage Is Named A “Strong Performer” In The Forrester Wave™: Cross-channel Marketing Hubs, Q1 2023.
Read the Report
MoEngage Recognized as “Customers’ Choice” Vendor in 2022 Gartner Peer Insights Voice of the Customer: Multichannel Marketing Hubs Report
Learn More
MoEngage® recognized as a Leader in the 2022 Gartner Magic Quadrant for Mobile Marketing Platforms.
Read the Report
Recognized as an industry in leader in eight categories in G2 Spring 2023 Grid® Report
Read the Report
MoEngage Lets You...
- Build unified reporting, analyze customer behavior, and act on it instantly
- Create personalized and engaging customer experiences
- Predict and prevent customer churn
- Improve Customer Engagement and drive LTV
Learn how MoEngage can help you succeed. Talk to one of our experts today!
Frequently Asked Questions
Can MoEngage Inform send alerts on multiple channels?
MoEngage Inform can be used to send transactional alerts on multiple channels such as Email, SMS, Push Notifications, and more. The plug-and-play nature of the API also allows brands to add new channels seamlessly without much development or Engineering effort.
Can we personalize transactional alerts through MoEngage Inform?
MoEngage Inform allows you to send personalized alerts and create delightful customer experiences. These personalized attributes can be sent as a part of the API, enabling you to personalize transactional notifications for different consumers.
How can you measure the performance of alerts?
MoEngage Inform provides a comprehensive set of analytics at both the API and channel levels. At an API level, you can analyze the count of requests received and requests failed, you can also deep dive into the failure reasons. At a channel level, it helps you understand which channel is yielding the desired results for your brand. You can collect real-time stats, which allows you to debug your customer issues as and when they come.
How do MoEngage Inform templates help us in reducing Engineering overhead?
With MoEngage Inform, seamlessly create, edit or modify any templates on the go. Marketers and Product Owners can leverage the existing templates or create their own templates using our WYSIWYG builders, to build and send transactional alerts across channels. This also helps to ease the burden on your engineering team, reducing lift and enabling a faster GTM.
Can we integrate multiple vendors for a channel with MoEngage Inform?
Using MoEngage Inform, you can connect with any number of vendors at the same time for a given channel. If you are an existing MoEngage customer and also have integrations with vendors for your promotional messaging, you can leverage those existing integrations with vendors to send transactional notifications through MoEngage Inform as well.
What’s New at MoEngage?
Here are some actionable resources that we've curated for you
Transactional Alerts
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
Customer Engagement
The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here
Transactional Alerts
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
Customer Engagement
The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here
Transactional Alerts
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
Customer Engagement
The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here
Transactional Alerts
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
Customer Engagement
The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here
Transactional Alerts
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
Customer Engagement
The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here
Transactional Alerts
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
Customer Engagement
The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here
Transactional Alerts
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
Customer Engagement
The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here
Transactional Messaging
MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands
