With Inform’s API, known for speed and reliability, deliver time-critical notifications instantly to your customers.
Join 1,200+ Brands Using MoEngage as Their Preferred Customer Engagement Platform


Build and Scale Transactional Alerts in Minutes
MoEngage Inform takes the pain out of building and scaling a multi-channel messaging infrastructure for your brand. Unify, view, add, or edit all alerts in one centralized place to provide a rich customer experience without the need to alter or deploy your code.





MoEngage’s Inform makes it easy to create multi-channel transactional alerts using pre-built templates or drag and drop or WYSIWYG editors. Edit once and update everywhere with no need to redeploy additional code.no need to redeploy any code. Furthermore, edit once and update everywhere.









MoEngage Inform unifies all your notification logs, across channels and providers, in a single dashboard—making it possible to debug issues in real-time and optimize your user experience on the go. MoEngage Inform unifies all your notification logs, across channels and providers, in a single dashboard—making it possible to debug issues in real-time and optimize customer experience on the go.












Stop bombarding customers with notifications and minimize costs as Inform’s Channel Fallback allows you to define rules that deliver alerts to customers on channels they prefer or engage with.









Deliver Transactional Notifications on Every Channel, for Every Use Case
Simplify the creation and management of transactional alerts by empowering your product and marketing teams and reducing engineering efforts.
Launch New Channels in Minutes
With MoEngage Inform, add new channels quickly and easily, change providers in a snap, and manage priorities between channels in one centralized platform.















Single API for All Transactional Notifications
Inform’s API integrates with all/any communication channels and supports over 30 providers across different channels. There are SDKs in every major language and additional APIs for personalization and customer preferences.




Reduce Dependency on Engineering
Empower product, content and marketing teams to own content & logic for transactional notifications without waiting for engineering bandwidth to alter or deploy code.
Strengthen Customer Relationships Across Multiple Touchpoints
Here are some channels and types of transactional updates you can tap into with MoEngage Inform. These are pivotal in maintaining steady communication with customers and building brand loyalty.
General Transactions
From order, booking, and purchase confirmations to password reset, account alerts, and customer invitations, MoEngage Inform helps you take care of all your messaging needs without the engineering effort.
Financial Transactions
Send critical information like security alerts, debit, and credit information to your customers within seconds with MoEngage Inform’s impeccable notification delivery rate.
Ecommerce and Retail Alerts
Send transactional alerts like order confirmations, OTP information, and delivery notifications on time and through relevant channels to improve customer experience.
Subscription Alerts
Subscribe to a smoother way of communicating with MoEngage Inform, which helps you send crucial alerts like subscription package purchases, upgrade notifications, account renewals, membership updates, and more.
Milestones and Immediate Updates
Cover minute communications like customer milestones, fitness goals, and more without the hassle of engineering effort.
MoEngage Lets You...
- Build unified reporting, analyze customer behavior, and act on it instantly
- Create personalized and engaging customer experiences
- Predict and prevent customer churn
- Improve Customer Engagement and drive LTV
Frequently Asked Questions
Can MoEngage Inform send alerts on multiple channels?
MoEngage Inform can be used to send transactional alerts on multiple channels such as Email, SMS, Push Notifications, and more. The plug-and-play nature of the API also allows brands to add new channels seamlessly without much development or Engineering effort.
Can we personalize transactional alerts through MoEngage Inform?
MoEngage Inform allows you to send personalized alerts and create delightful customer experiences. These personalized attributes can be sent as a part of the API, enabling you to personalize transactional notifications for different consumers.
How can you measure the performance of alerts?
MoEngage Inform provides a comprehensive set of analytics at both the API and channel levels. At an API level, you can analyze the count of requests received and requests failed, you can also deep dive into the failure reasons. At a channel level, it helps you understand which channel is yielding the desired results for your brand. You can collect real-time stats, which allows you to debug your customer issues as and when they come.
How do MoEngage Inform templates help us in reducing Engineering overhead?
With MoEngage Inform, seamlessly create, edit or modify any templates on the go. Marketers and Product Owners can leverage the existing templates or create their own templates using our WYSIWYG builders, to build and send transactional alerts across channels. This also helps to ease the burden on your engineering team, reducing lift and enabling a faster GTM.
Can we integrate multiple vendors for a channel with MoEngage Inform?
Using MoEngage Inform, you can connect with any number of vendors at the same time for a given channel. If you are an existing MoEngage customer and also have integrations with vendors for your promotional messaging, you can leverage those existing integrations with vendors to send transactional notifications through MoEngage Inform as well.
What’s New at MoEngage?
Here are some actionable resources that we've curated for you

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands

The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands

The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands

The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands

The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands

The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands

The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands

The Customer Engagement Benchmarks Report 2022 For Southeast Asia is Here

MoEngage Inform: A New Real-Time Transactional Messaging Infrastructure For Brands