Platform Overview

Meet Your Customers Anywhere

Our enterprise-ready engagement platform uses behavioral analytics to glean insights into the wants of each customer so you can meet them at anywhere on their journey and anticipate the next action that best fits their needs.

Partner with an Engagement Platform that Puts Your Customers First

Empower your product and marketing teams with the data and insights they need to easily create personalized brand experiences that reach and retain your most valuable customers.

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Customer Insights & Analytics

Match your communications to customers' interactions with your brand while providing them with future recommendations based on our predictive capabilities.

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Customer Journey Orchestration

Orchestrate the customer journey to optimize your customer experience, increase conversions, and reduce drop-offs.

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Omnichannel Communication

Engage customers with consistent messaging and build seamless experiences across all touchpoints with your brand.

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AI-Powered Campaign Optimization

Leverage machine learning to automatically deduce the best performing content, channel, and time to communicate with each customer.

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Real-time Transactional Alerts

Use MoEngage Inform to build, manage, and send transactional alerts across multiple channels through a single API.

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Website Personalization

Create relevant experiences for customers and anonymous visitors on your website based on preferences and behavior.

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See Plans & Packages
Seize the Moment With Breakthrough Channel Capabilities

Meet your customers wherever they are with a targeted message that makes the best use of what each channel has to offer — whether that be mobile, email, web or beyond.

  • Email
  • SMS
  • Mobile Push Notifications
  • In App Messaging
  • Website Personalization
  • Digital Ads and Chat
  • Content Cards
  • Website Push Notifications
Plans & Packages
Create Emails that are Out-of-the-Box

Design compelling, contextually relevant emails based on your customers’ behavior, preferences, journey stage, and future trends.

  • AMP emails Craft emails that are hyper-personalized and interactive, just like an app.
  • Preset templates Get started with professionally designed and highly responsive templates or create one of your own.
  • Best time to send Ensure your email lands in your customer’s inbox at the right time.
  • A/B testing Let the intelligent engine pick and send out the email that can bring in the most revenue.
SMS for Smarter Customer Engagement

Engage offline and online users with personalized SMS messages that deepen their connection with your brand.

  • Click Tracking Seamlessly track the users clicking on the links in your SMS campaigns, and drive personalized campaigns for them.
  • Behavior-based campaigns Automatically trigger messages when your customer performs a transaction, abandons cart, uninstalls your app, and more.
  • Real-time transactional alerts Ensure your customers receive timely real-time alerts on transactions, milestones, appointments, loyalty points, due dates, and more.
  • Advanced segmentation Delight your customers with AI-driven Segmentation that ensures you reach the right customers, always.
Push Notifications That Get Noticed

Send AI-powered personalized push notifications based on your customers’ interests, lifestyle choices, and future actions.

  • Highest push notification delivery Reach up to 40% more customers on mobile push notification campaigns with industry-first Push Amplification™ Plus.
  • Preset templates Get started with exciting and engaging templates that your users will love.
  • Rich media support Deliver an optimal push experience with rich and personalized notifications that are more expressive, exciting, and engaging.
  • Geo-fencing Leverage your customer’s geographic location to deliver real-time and highly relevant messages that drive better engagement at physical touchpoints.
  • Localization Talk to your customers in the language they are most comfortable with.
In-App Content Your Customers Will Love

Capture your customers' attention, and nudge them through conversion with messages that accelerate engagement and motivate action.

  • Behavior-based campaigns Craft personalized in-app messages based on your customer’s demographics, behavior, and app usage patterns.
  • Advanced segmentation Leverage AI-powered segmentation to trigger the right in-app messages to the right customers at the right time.
  • A/B testing Let the machine pick and send out the winning In-App variants that can boost your conversions.
  • HTML In-Apps Gain greater control over the look and feel along with the functionality of In-Apps with custom HTML templates.
Personalize Your Website Experience

One size never fits all. Offer an exclusive, one-on-one experience to customers when they visit your website.

  • Product Recommendations Personalise banners or static content on your website with products your customers have interacted with.
  • A/B Testing Using A/B testing, run a controlled experiment to validate your understanding of each customer and the efficacy of your efforts against key business metrics.
  • In-depth Analytics Analyze the effectiveness and overall performance of your personalization using data-rich reports and visual dashboards, in real-time.
Expand Your Reach Across Digital Platforms

Expand your reach with seamless omnichannel experiences across social media, digital platforms, POS and call centers.

  • Omnichannel support Make engagement on social platforms an integral part of your customer’s journey by triggering contextual and personalized ads at the right time.
  • Behavior-based campaigns Create ads that can be highly contextual and relevant by seamlessly syncing all your customers’ data - behavior, geographical, or demographical - to any advertising platform.
  • Traffic source analytics Analyze your traffic sources, session details, and customer data on one dashboard.
Deliver Lasting Impressions With Cards

Create lasting impressions that can’t be swiped away or dismissed. Cards reach 100% of your customers with interactive content delivered to their app inbox.

  • Sticky notifications Some of your communication is meant to be sticky and relevant over a period of time. Don’t let an accidental swipe leave them wondering what it was or where they can find it.
  • Out-of-the-box templates Our default templates provide a stylish base to build from. In addition to the templates, you can also create categories for different types of cards you send out.
  • Transactional Updates Use Cards to communicate updates on customers' orders or bookings.
  • Conversion Goals & Revenue Tracking Deep-dive into the performance of each campaign with conversion tracking and attribution analytics.
Send Smarter, and More Effective, Web Push Notifications

Engage your customers with web notifications throughout their journey and drive opt-ins, higher click-through rates, and conversions.

  • Rich media support Craft rich and beautiful notifications quickly, right from changing the background color to using a carousel for images, GIFs, or even videos.
  • Product Recommendations Send personalized product and content recommendations, for each and every one of your web customers through web push notifications.
  • Customisable Opt-in Choose between one-step or two-step opt-ins or create your own custom permission prompt.
  • Action Buttons Add relevant action buttons that can make it extremely easy for your customers to take the desired action.
Email
  • Create Emails that are Out-of-the-Box
  • Design compelling, contextually relevant emails based on your customers’ behavior, preferences, journey stage, and future trends.

    • AMP emails Craft emails that are hyper-personalized and interactive, just like an app.
    • Preset templates Get started with professionally designed and highly responsive templates or create one of your own.
    • Best time to send Ensure your email lands in your customer’s inbox at the right time.
    • A/B testing Let the intelligent engine pick and send out the email that can bring in the most revenue.
SMS
  • SMS for Smarter Customer Engagement
  • Engage offline and online users with personalized SMS messages that deepen their connection with your brand.

    • Click Tracking Seamlessly track the users clicking on the links in your SMS campaigns, and drive personalized campaigns for them.
    • Behavior-based campaigns Automatically trigger messages when your customer performs a transaction, abandons cart, uninstalls your app, and more.
    • Real-time transactional alerts Ensure your customers receive timely real-time alerts on transactions, milestones, appointments, loyalty points, due dates, and more.
    • Advanced segmentation Delight your customers with AI-driven Segmentation that ensures you reach the right customers, always.
Mobile Push Notifications
  • Push Notifications That Get Noticed
  • Send AI-powered personalized push notifications based on your customers’ interests, lifestyle choices, and future actions.

    • Highest push notification delivery Reach up to 40% more customers on mobile push notification campaigns with industry-first Push Amplification™ Plus.
    • Preset templates Get started with exciting and engaging templates that your users will love.
    • Rich media support Deliver an optimal push experience with rich and personalized notifications that are more expressive, exciting, and engaging.
    • Geo-fencing Leverage your customer’s geographic location to deliver real-time and highly relevant messages that drive better engagement at physical touchpoints.
    • Localization Talk to your customers in the language they are most comfortable with.
In App Messaging
  • In-App Content Your Customers Will Love
  • Capture your customers' attention, and nudge them through conversion with messages that accelerate engagement and motivate action.

    • Behavior-based campaigns Craft personalized in-app messages based on your customer’s demographics, behavior, and app usage patterns.
    • Advanced segmentation Leverage AI-powered segmentation to trigger the right in-app messages to the right customers at the right time.
    • A/B testing Let the machine pick and send out the winning In-App variants that can boost your conversions.
    • HTML In-Apps Gain greater control over the look and feel along with the functionality of In-Apps with custom HTML templates.
Website Personalization
  • Personalize Your Website Experience
  • One size never fits all. Offer an exclusive, one-on-one experience to customers when they visit your website.

    • Product Recommendations Personalise banners or static content on your website with products your customers have interacted with.
    • A/B Testing Using A/B testing, run a controlled experiment to validate your understanding of each customer and the efficacy of your efforts against key business metrics.
    • In-depth Analytics Analyze the effectiveness and overall performance of your personalization using data-rich reports and visual dashboards, in real-time.
Digital Ads and Chat
  • Expand Your Reach Across Digital Platforms
  • Expand your reach with seamless omnichannel experiences across social media, digital platforms, POS and call centers.

    • Omnichannel support Make engagement on social platforms an integral part of your customer’s journey by triggering contextual and personalized ads at the right time.
    • Behavior-based campaigns Create ads that can be highly contextual and relevant by seamlessly syncing all your customers’ data - behavior, geographical, or demographical - to any advertising platform.
    • Traffic source analytics Analyze your traffic sources, session details, and customer data on one dashboard.
Content Cards
  • Deliver Lasting Impressions With Cards
  • Create lasting impressions that can’t be swiped away or dismissed. Cards reach 100% of your customers with interactive content delivered to their app inbox.

    • Sticky notifications Some of your communication is meant to be sticky and relevant over a period of time. Don’t let an accidental swipe leave them wondering what it was or where they can find it.
    • Out-of-the-box templates Our default templates provide a stylish base to build from. In addition to the templates, you can also create categories for different types of cards you send out.
    • Transactional Updates Use Cards to communicate updates on customers' orders or bookings.
    • Conversion Goals & Revenue Tracking Deep-dive into the performance of each campaign with conversion tracking and attribution analytics.
Website Push Notifications
  • Send Smarter, and More Effective, Web Push Notifications
  • Engage your customers with web notifications throughout their journey and drive opt-ins, higher click-through rates, and conversions.

    • Rich media support Craft rich and beautiful notifications quickly, right from changing the background color to using a carousel for images, GIFs, or even videos.
    • Product Recommendations Send personalized product and content recommendations, for each and every one of your web customers through web push notifications.
    • Customisable Opt-in Choose between one-step or two-step opt-ins or create your own custom permission prompt.
    • Action Buttons Add relevant action buttons that can make it extremely easy for your customers to take the desired action.
security
Achieve Enterprise-grade Security and Compliance Controls

MoEngage® respects your customers’ right to privacy and strictly adheres to global regulations and compliance measures to protect it.

We are aligned with GDPR, CCPA, and OJK and compliant with ISO 27001, SOC 2, and CSA STAR.

Learn How
security
Expand with MoEngage® Customer Growth Advisory Services

Our marketing expert team can help you better connect with your customers by analyzing where you are, and giving strategic recommendations to reach your immediate and long-term goals. Monitor and improve metrics, engage new customers, and break into new markets with a team dedicated to your success.

Connect with an Expert
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Scale to Meet the Needs of Your Enterprise

Engage millions of customers in real-time, no matter how large your customer base. We power customer experiences for more than a billion consumers every month, delivering more than 20 million messages in a minute for a single campaign.

Our Customers’ Stories Speak for Themselves
Airtel Xstream Gains 61.4% Retention Rate on Mobile
quote

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.

customer
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
OYO Boosts Customer Engagement by 8X
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Bigbasket Improves Push Notification Delivery by 10%
quote

With MoEngage Push Amplification, we have witnessed an improvement of 10%+ in push delivery. This gives Bigbasket the ability to reach, engage and convert those additional users who would otherwise be a missed opportunity.

Anand Bhaskaran
Manager - Digital Marketing, BigBasket
Ujjivan Small Finance Bank Uplifts Conversions to 18%
quote

Using MoEngage, we sent targeted campaigns to those who weren’t transacting digitally, urging them to pay their dues online. As a result, we saw over 4.5 lakh customers onboarded to digital payments, more than ₹123+ Crores of EMI collected and a jump in conversions from digital channels from just 2% to 18%!

customer
Sriram Srinivasan
Head Of Digital Banking
How Airtel Wynk Music Reactivated 44% of Dormant Customers
quote

We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.

customer
Ruturaj B
Sr. Growth Product Manager
Spencer’s Gets 30% Conversion In Cart Abandonment Campaigns
quote

MoEngage’s excellent segmentation capabilities helped us reach the right customer with the right offers. They helped us grow the conversion rates across registered, installed, and cart-abandoned campaigns, resulting in a 30% conversion rate, a 15% increase in LTV, and a reduction in the first order date from 7 days to 5 days!

customer
Harshavardhan Chauhaan
VP, Marketing
Our Customers’ Stories Speak for Themselves
Airtel Xstream Gains 61.4% Retention Rate on Mobile
quote

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.

customer
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
1Weather Increases Mobile Engagement by 3X
quote

We had a unique challenge of providing real-time, hyperlocal, and personalized weather alerts to our customers, and MoEngage has proved to be an asset in automating our efforts at scale.

customer
Jeff Stone
Senior Engineering Manager, 1Weather
OYO Boosts Customer Engagement by 8X
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Landmark Group Achieves 56% Uplift in Purchases
quote

MoEngage powers our end-to-end strategies for Customer Engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Landmark Group
S’More Achieves 65% Uplift in The App Engagement Time
quote

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

customer
Adam Cohen Aslatei
CEO of S’More
Empiricus Grew Customer Retention by 135% with MoEngage
quote

New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

customer
Vinicius Bazan
Head of Product - Empiricus
Our Customers’ Stories Speak for Themselves
Airtel Xstream Gains 61.4% Retention Rate on Mobile
quote

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high, and we witnessed a retention rate of 61.4% on our mobile platforms.

customer
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
Furlenco Increases App-Driven Subscriptions to 75%
quote

As a subscription company, it is essential for us to ensure that we are continuously adding value to our customers so they stay with us long-term. We use MoEngage to engage our customers meaningfully and collect feedback to incorporate later into our offerings.

customer
Rohin Hans
Sr. Director - Digital Marketing, Category and Growth, Furlenco
1Weather Increases Mobile Engagement by 3X
quote

We had a unique challenge of providing real-time, hyperlocal, and personalized weather alerts to our customers, and MoEngage has proved to be an asset in automating our efforts at scale.

customer
Jeff Stone
Senior Engineering Manager, 1Weather
Deutsche Telekom Drives Omnichannel Engagement
quote

MoEngage’s forward-looking engagement platform has been critical in enabling us to deliver contextual, personalized, and relevant communication and alerts to our customers, at the right time, based on usage and behavior patterns.

customer
Jonathan Abrahamson
VP Digitization, Deutsche Telekom
OYO Boosts Customer Engagement by 8X
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Magenta Telekom's App Adoption Grows by 1.5X
quote

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

customer
Kirsten Theiner
Product Owner - OneApp, Magenta Telekom
Landmark Group Achieves 56% Uplift in Purchases
quote

MoEngage powers our end-to-end strategies for Customer Engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Landmark Group
Alfagift Boosts Monthly Transacting Customer Base to 45%
quote

We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.

customer
Linda Valentin
Head of Marketing, Global Loyalty, Alfagift
Our Customers’ Stories Speak for Themselves
1Weather Increases Mobile Engagement by 3X
quote

We had a unique challenge of providing real-time, hyperlocal, and personalized weather alerts to our customers, and MoEngage has proved to be an asset in automating our efforts at scale.

customer
Jeff Stone
Senior Engineering Manager, 1Weather
Magenta Telekom's App Adoption Grows by 1.5X
quote

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

customer
Kirsten Theiner
Product Owner - OneApp, Magenta Telekom
S’More Achieves 65% Uplift in The App Engagement Time
quote

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

customer
Adam Cohen Aslatei
CEO of S’More
US Brand Cocomelody Boosts Repurchase Rates by 27%
quote

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found. Using MoEngage, we can add as many attributes and custom events as we like to profiles, then filter customers for various campaigns and offers. It is very easy to unify data, engage and analyze our results.

James Chen
Operations Director, Cocomelody
JibJab Boosts CTR by 30% With Personalized Push Notification
quote

We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.

customer
Marc Geraldez
Product Manager, JibJab
MoEngage Helps Audiomack Grow Paid Subscribers by 18%
quote

Our collaboration with MoEngage helped us grow our customer base by introducing emerging artists to listeners. MoEngage’s expertise lies in delivering a hyper-personalized listening experience for our creators, labels, and fans; thereby helping us grow our community.

customer
Brendan Varan
VP, Content Strategy, Audiomack
Our Customers’ Stories Speak for Themselves
1Weather Increases Mobile Engagement by 3X
quote

We had a unique challenge of providing real-time, hyperlocal, and personalized weather alerts to our customers, and MoEngage has proved to be an asset in automating our efforts at scale.

customer
Jeff Stone
Senior Engineering Manager, 1Weather
Magenta Telekom's App Adoption Grows by 1.5X
quote

With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.

customer
Kirsten Theiner
Product Owner - OneApp, Magenta Telekom
S’More Achieves 65% Uplift in The App Engagement Time
quote

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

customer
Adam Cohen Aslatei
CEO of S’More
Get My Slice Get 35% Industry-Record in Email Open Rate
quote

We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required.

customer
Oliver Southgate
CEO - Get My Slice
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

customer
Rodrigo Sciammarella
CRM Lead at MANO
Empiricus Grew Customer Retention by 135% with MoEngage
quote

New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

customer
Vinicius Bazan
Head of Product - Empiricus
Our Customers’ Stories Speak for Themselves
OYO Boosts Customer Engagement by 8X
quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that works with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

customer
Pranav Kumar
CRM Head, OYO
Vedantu Achieves 12% Uplift In Delivery Rates
quote

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on customer behavior in order to engage the customer. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

customer
Kunal Dubey
Head of Marketing, Vedantu
CoinDCX Boosts Weekly Active Users by 80% With MoEngage
quote

MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.

customer
Shivangini Agarwal
Asst. Brand Manager
Classic Rummy Boosts Player Retention By 24% With MoEngage
quote

After we switched to the insights-led strategy, players enjoyed engaging with our platform even more! Every communication a player receives from our platform adds value, so they know we get them and trust the app even more. And the best part is that with MoEngage, we can automate most of the manual tasks now.

Harivanam
Sr. Team Lead, CRM, Classic Rummy
Tickertape Drives In-App CTRs by 11% With MoEngage
quote

Our aim is to build a comprehensive investment ecosystem where individual and retail investors can manage their finances, get access to tools, and share knowledge. We're delighted to partner with MoEngage and use their insights-led capabilities to drive meaningful engagement. We've improved our CTRs from 2% to 11%!

customer
Manish Bansal
VP, Growth and Marketing
Bijak Gets 50% Uplift in CTR With MoEngage Push Campaigns
quote

MoEngage’s state-of-the-art dashboard, rich analytics with behavioral insights, and formidable customer support have helped us in our growth. With a powerful insights-led CEP like MoEngage, we aim to bridge the gap between the local aggregators and commission agents in India to promote healthy, long-term relationships.

customer
Prerika Arora
Assistant Marketing Manager, Bijak
Our Customers’ Stories Speak for Themselves
Landmark Group Achieves 56% Uplift in Purchases
quote

MoEngage powers our end-to-end strategies for Customer Engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.

customer
Joydeep Das
Lead Digital Marketing, Landmark Group
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

customer
Rodrigo Sciammarella
CRM Lead at MANO
BFL Drives 2X MAU With Segmentation & Personalization
quote

Customer engagement for us is critical. It does not stop at a one-time transaction, it spreads over the customer lifecycle stages through repeat purchases. Our main KPIs were Engaging, Converting, and Retaining. MoEngage helped us by providing rich insights on our customers, enabling us to drive personalized campaigns.

customer
Madhlina Thomas
Senior Executive Customer Retention Marketing
AZADEA Group Grows 300% Weekly New Customers With MoEngage
quote

We wanted to ensure our communication was personalized on a customer action level and to do this efficiently, we needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.

customer
Abhishek Tiwari
CRM Manager
Mashreq Neo Boosts Debit Card Activation by 16%
quote

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

customer
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
6thStreet.com Uses Smart Recommendations and AI to Drive 2.5X Higher Conversions
quote

With MoEngage features we could do A/B testing - for different timing, different content, and different approach like code and no code. Using the engagement platform, we could build an entire funnel from no activity to browse to add to cart/wishlist and to finally purchase.

customer
Prateek Agarwal
Head of Retention Marketing (CRM), 6thStreet.com
Alsaif Gallery Witnesses 15% Increase in Revenue with Flows and Smart Recommendations
quote

In the past, we have also used CRM/CEP. However, scalability and support have always been an issue. While we did witness some growth, we wanted to breach the highest point and grow even further. This is where we think MoEngage has helped us.

customer
Moalla Alfadil
Director Of E-commerce, Alsaif Gallery
Our Customers’ Stories Speak for Themselves
Kredivo Uses MoEngage Flows to Gain Upto 40% Conversions
quote

Constant engagement and personalization are critical for user retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve user experience significantly resulting in an uplift in our reach and ROI.

Najwa Assilmi
Product Analyst, Kredivo
Blibli Uplifts Repeat Purchase Rate by 43% Using MoEngage
quote

MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

customer
Fanky Mulia
VP Group Product, Blibli
Jimmy Brings Uses Affinity Segmentation to Get 2.6X Revenue
quote

MoEngage has allowed us to reach our customer base and communicate effectively. It helps us keep customers engaged throughout their lifetime journey and collect valuable customer insight. We want to ensure that content remains relevant as we evolve, and MoEngage’s personalization capabilities enable this.

Angela Lo
CRM Manager, Jimmy Brings
7-Eleven Vietnam Drives 303% Increase in New App Customers
quote

We found our ideal customer engagement platform in MoEngage. Since the beginning, the local team has been diligent and supportive, always helping us with quick resolutions to all our queries. With our partnership, we have seen a 78% increase in MAUs and an incredible 303% increase in new customers on the app.

customer
Trung Luong
Director of Technology, 7-Eleven Vietnam
AXISNet Drives Higher Engagement, Grows MAUs by 89.5%
quote

Here at AXISNet, we are focused on driving the adoption of our mobile app, particularly among the younger demographic. Using MoEngage, we’re able to create a 360-degree customer profile, understand preferences, run better-converting campaigns, and drive higher active users across the app.

customer
Dhany Saballini
Consumer Touchpoint Product Owner, Youth Touchpoints
MyDeal Boosts Conversions by 2X With A Mobile-Forward Engagement Strategy
quote

MoEngage is the right partner for a brand like MyDeal. From its intuitive, easy-to-use AI-enabled platform to the implementation and post-implementation support, our experience has been extremely positive, helping us boost our mobile conversions by 2X.

customer
Suhaib Anwar
Head of Growth and Martech
XL Axiata Drives 22% Increase in App Stickiness and Improves Customer Engagement
quote

MoEngage’s seamless interface makes it easy for team members without much technical expertise to benefit from the platform. The insights offered by MoEngage help us to improve our customer experience, drive scalable growth, and optimize our key business metrics.

customer
Reza Zahid Mirza
Group Head Corporate Communication, XL Axiata
Our Customers’ Stories Speak for Themselves
MyDeal Boosts Conversions by 2X With A Mobile-Forward Engagement Strategy
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MoEngage is the right partner for a brand like MyDeal. From its intuitive, easy-to-use AI-enabled platform to the implementation and post-implementation support, our experience has been extremely positive, helping us boost our mobile conversions by 2X.

customer
Suhaib Anwar
Head of Growth and Martech

MoEngage® Lets You...

  • Build unified reporting, analyze customer behavior, and act on it instantly
  • Create personalized and engaging customer experiences
  • Predict and prevent customer churn
  • Improve Customer Engagement and drive LTV
Learn how MoEngage® can help you succeed. Talk to one of our experts today!

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