Our Leading Customer Engagement Platform – Empowering 1,200+ Top Brands
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Let Sherpa AI Guide You to Optimal Business Strategies

Our AI Engine, Sherpa, will help your campaigns reach new summits you never knew existed! Allow it to optimize your campaigns - communicate at the best time, in the most preferred channels, and leverage journey paths based on your customers' lifestyle choices, behavior, location, demographics, and more.

Maximize Your Conversions With Intelligent Path Optimizer

Test multiple omnichannel journeys and let Sherpa identify and optimize the best-performing journey automatically. Empower your team to maximize customer lifetime value through automated testing and optimization at scale.

Reach Customers at the Right Time

Increase your click-through rates by sending the right message, at the right time, on your customers' preferred channel. Sherpa understands your customers’ behavior so you move from increasing delivery to increasing impact.

Move From Reactive to Predictive Customer Engagement

Don't just react to your customers' past interactions with your brand. Sherpa Predictions can now predict which customer segments are more likely to churn, become inactive, or convert - and then set up omnichannel campaigns to engage them proactively with the right message, recommendation, or offers.

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See the Future: Segment Customers Based on Possible Actions

Sherpa lets you protect your customer base by identifying customers who are likely to churn, convert, or become inactive. Sherpa can boost your ROI by identifying customers ready to buy and upgrade. You can even set up custom prediction models and test the accuracy of those models with our built-in Prediction Quality Scores.

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The Intelligent Sidekick to Every Marketing Superhero

Unlock your true power and champion your customers' experience. Sherpa's proactive assistant will intelligently alert you of abrupt changes in your traffic, delivery rates, active customer base and more. It will even notify you of changes in your customer attributes, so you can focus all your attention on creating your marketing masterpiece.

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Lead With Your Best Content Every Time, in Every Channel

AI puts an end to the "one size fits all" marketing approach. Consumer preferences vary based on their activities and today's communication methods are nearly limitless. Leverage A/B or multivariate testing to show multiple options to viewers and monitor results. Higher-performing content is automatically selected over lesser-performing range to drive instant engagement based on your consumer behaviors instantly. AI can analyze behavioral trends and use insights to create effective future campaigns.

Discover How AI Can Fuel Your Engagements

Uncover the best customer journey to boost your campaigns and drive conversion, while experimenting with multiple journeys on the go.

Better Data and More Precise Targeting

Unified data across channels and AI ensures the best message reaches the right customer at the optimal time.

Personalization

AI-enabled audience segmentation and dynamic product messaging based on past campaign interactions enable marketers to instantly update or customize communications in real-time for more relevant conversations with your audience.

Frictionless Customer Journeys

Automate personalized campaigns with flows. Use specific conditions and triggers based on individual customer preferences to customize the purchase journey, leading them towards conversion. Scale your personalization, whether it be for one consumer or millions. And get notified of any drop-off in engagement via AI to analyze for deeper insights.

Learn the Impact of AI-driven Optimization With MoEngage®

Leverage Machine Learning to drive maximum ROI from your Customer Engagement campaigns

43%
increase in repeat purchase rate

MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

65%
growth in topline business

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on user behavior in order to engage the user from one product to another. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

Our Customers’ Stories Speak for Themselves
JibJab Observes 30% Boost in Happy Customers
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MoEngage® realized our vision of creating hyper-personalized engagement and promptly built the best possible approach to improve our customer engagement. While MoEngage’s User Path Analysis gave us a holistic view of our customers’ journeys, personalized pushes and Intelligent Path Optimizer also allowed us to engage them at the right moment.

customer
Marc Geraldez
Product Manager, JibJab
Blibli Witnesses 43% Increase in Repeat Purchase Rate
quote

MoEngage® helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

customer
Fanky-Mulia
VP Growth Product, Blibli
Vedantu Grows Topline Business by 65%
quote

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on user behavior in order to engage the user from one product to another. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage®.

customer
Kunal Dubey
Head of Marketing, Vedantu
Future Group Boosts Active User Base by 20%
quote

We decided to utilize MoEngage® Funnel Analytics to understand user behavior trends on the app and the clicks on various discount banners. Using this data, we were able to add custom segments such as category/brand preference and more to run relevant engagement campaigns.

customer
Rohitashwa Bhotica
Business Head, Future Group
See What Industry Leaders Are Saying About MoEngage®

Frequently Asked Questions

What is MoEngage Sherpa AI?

Sherpa is a powerful, native artificial intelligence engine built into MoEngage’s platform that automatically maximizes campaign engagement across your campaigns by predicting and sending the right message, to the right audience, through the right channel, at the right time. Our AI capabilities allow you to test, optimize, and predict your customers' next steps to build into your engagement strategy.

How does MoEngage’s AI help marketers drive better engagement?

Driving robust engagement across the customer journey requires marketers to make many decisions, such as, which channel to use for better conversions. What time to send the communication? Which customers to reach/engage? And many more. Rather than making these decisions based on assumptions that may or may not work, Sherpa takes the guesswork out of these decisions and leverages our proprietary algorithms to recommend the best selections based on customer data.

How is our AI-based marketing platform being used by mobile-first brands?

AI is used to understand customer behavior patterns, get deep insights into customers and provide better personalization. Our platform uses AI to understand customer patterns and make quick decisions based on several factors. Sherpa can learn when is the best time to push out relevant, targeted suggestions about the other products or services your app might offer to the customers they care about most.

What’s New at MoEngage?

Here are some actionable resources that we've curated for you

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Optimization

How to Optimize Content for Higher Conversions With Sherpa

Read More
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Personalization

Introducing the Next-Gen Personalization Engine: DPM

Read More
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Customer Engagement

Mastering the Art of B2C Personalization and Building Relevant Micro-moments

Read More

Drive Customer Engagement with MoEngage®

  • Explore how MoEngage can help you with your growth journey.
  • Connect with our product experts for a personalized walk-through of our platform.