Our Leading Customer Engagement Platform – Empowering 1,200+ Top Brands
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Let Sherpa AI Guide You to Optimal Business Strategies

Our AI Engine, Sherpa, will help your campaigns reach new summits you never knew existed! Allow it to optimize your campaigns - communicate at the best time, in the most preferred channels, and leverage journey paths based on your customers' lifestyle choices, behavior, location, demographics, and more.

Maximize Your Conversions With Intelligent Path Optimizer

Test multiple omnichannel journeys and let Sherpa identify and optimize the best-performing journey automatically. Empower your team to maximize customer lifetime value through automated testing and optimization at scale.

Reach Customers at the Right Time

Increase your click-through rates by sending the right message, at the right time, on your customers' preferred channel. Sherpa understands your customers’ behavior so you move from increasing delivery to increasing impact.

Move From Reactive to Predictive Customer Engagement

Don't just react to your customers' past interactions with your brand. Sherpa Predictions can now predict which customer segments are more likely to churn, become inactive, or convert - and then set up omnichannel campaigns to engage them proactively with the right message, recommendation, or offers.

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See the Future: Segment Customers Based on Possible Actions

Sherpa lets you protect your customer base by identifying customers who are likely to churn, convert, or become inactive. Sherpa can boost your ROI by identifying customers ready to buy and upgrade. You can even set up custom prediction models and test the accuracy of those models with our built-in Prediction Quality Scores.

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The Intelligent Sidekick to Every Marketing Superhero

Unlock your true power and champion your customers' experience. Sherpa's proactive assistant will intelligently alert you of abrupt changes in your traffic, delivery rates, active customer base and more. It will even notify you of changes in your customer attributes, so you can focus all your attention on creating your marketing masterpiece.

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Lead With Your Best Content Every Time, in Every Channel

AI puts an end to the "one size fits all" marketing approach. Consumer preferences vary based on their activities and today's communication methods are nearly limitless. Leverage A/B or multivariate testing to show multiple options to viewers and monitor results. Higher-performing content is automatically selected over lesser-performing range to drive instant engagement based on your consumer behaviors instantly. AI can analyze behavioral trends and use insights to create effective future campaigns.

Discover How AI Can Fuel Your Engagements

Uncover the best customer journey to boost your campaigns and drive conversion, while experimenting with multiple journeys on the go.

Better Data and More Precise Targeting

Unified data across channels and AI ensures the best message reaches the right customer at the optimal time.

Personalization

AI-enabled audience segmentation and dynamic product messaging based on past campaign interactions enable marketers to instantly update or customize communications in real-time for more relevant conversations with your audience.

Frictionless Customer Journeys

Automate personalized campaigns with flows. Use specific conditions and triggers based on individual customer preferences to customize the purchase journey, leading them towards conversion. Scale your personalization, whether it be for one consumer or millions. And get notified of any drop-off in engagement via AI to analyze for deeper insights.

Learn the Impact of AI-driven Optimization With MoEngage®

Leverage Machine Learning to drive maximum ROI from your Customer Engagement campaigns

43%
increase in repeat purchase rate

MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

65%
growth in topline business

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on user behavior in order to engage the user from one product to another. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

Our Customers’ Stories Speak for Themselves
JibJab Boosts CTR by 30% With Personalized Push Notification
quote

We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.

customer
Marc Geraldez
Product Manager, JibJab
US Weather App 1Weather Scales Mobile User Engagement by 3X
quote

We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.

customer
Jeff Stone
Senior Engineering Manager, 1Weather
S’More Achieves 65% Uplift in The App Engagement Time
quote

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

customer
Adam Cohen Aslatei
CEO of S’More
US Brand Cocomelody Boosts Repurchase Rates by 27%
quote

MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found. Using MoEngage, we can add as many attributes and custom events as we like to profiles, then filter customers for various campaigns and offers. It is very easy to unify data, engage and analyze our results.

James Chen
Operations Director, Cocomelody
Magenta Telekom Observes 1.5x Growth in App Adoption
quote

With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised customer engagement where we were engaging our customers using personalised push notifications, and in-app messages.

customer
Magenta Telekom
Product Owner - One App
MoEngage Helps Audiomack Grow Paid Subscribers by 18%
quote

Our collaboration with MoEngage helped us grow our customer base by introducing emerging artists to listeners. MoEngage’s expertise lies in delivering a hyper-personalized listening experience for our creators, labels, and fans; thereby helping us grow our community.

customer
Brendan Varan
VP, Content Strategy, Audiomack
Our Customers’ Stories Speak for Themselves
JibJab Boosts CTR by 30% With Personalized Push Notification
quote

We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.

customer
Marc Geraldez
Product Manager, JibJab
Blibli Uplifts Repeat Purchase Rate by 43% Using MoEngage
quote

MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

customer
Fanky Mulia
VP Group Product, Blibli
How Vedantu Grew 65% of Topline Business With MoEngage
quote

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on customer behavior in order to engage the customer. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

customer
Kunal Dubey
Head of Marketing, Vedantu
Future Group’s App, Future Pay Boosts Active Userbase by 20%
quote

Future Group’s Wallet App Future Pay Boosts Active Userbase by 20%

customer
Rohitashwa Bhotica
Business Head, Future Group
Our Customers’ Stories Speak for Themselves
Blibli Uplifts Repeat Purchase Rate by 43% Using MoEngage
quote

MoEngage helped us bring in automation for some very crucial activities while allowing us to map customer behavior across our app. After utilizing Analytics, it has become easier to understand our customers— their interests and intentions. We are able to implement data-backed campaigns.

customer
Fanky Mulia
VP Group Product, Blibli
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

customer
Rodrigo Sciammarella
CRM Lead at MANO
Alodokter Witnesses 45% Uplift in Engagement Using MoEngage
quote

Post MoEngage integration, Alodokter is now able to retain more than 50% of its installed users. Combined with the immensely strong mobile engagement portfolio, expert local customer support, and a very responsive customer success team, MoEngage is the ideal choice for an intelligent customer engagement partner.

customer
Arian Vivaldi
Head of Marketing, Alodokter
VieON Improved MAUs by 3X Using Insights-led Engagement
quote

MoEngage enables us to set up various flows to retarget both new and old users. We've used push notifications, in-app communications, and emails to reach and provide customers with a relevant and personalized experience. We aim to deepen our customer understanding and delight them even more!

customer
Anh-Phuong Nguyen Vo
Senior Marketing Manager
Jimmy Brings Uses Affinity Segmentation to Get 2.6X Revenue
quote

MoEngage has allowed us to reach our customer base and communicate effectively. It helps us keep customers engaged throughout their lifetime journey and collect valuable customer insight. We want to ensure that content remains relevant as we evolve, and MoEngage’s personalization capabilities enable this.

Angela Lo
CRM Manager, Jimmy Brings
LivWell Drives Conversion and Product Adoption With MoEngage
quote

The challenge was to figure out ways to better engage our customers. With MoEngage, we’re able to create seamless triggered flows across the customer journey, from onboarding to retention, and segment our customers better to run effective in-app campaigns, yielding great conversion ratios.

customer
Nikhil Verma
Founder and CEO
Our Customers’ Stories Speak for Themselves
How Vedantu Grew 65% of Topline Business With MoEngage
quote

We maximized our campaign's output by identifying the preferred time in each grade segment. We also added predictive campaigns based on customer behavior in order to engage the customer. Personalized campaigns, along with multiple action-triggered campaigns were identified based on the data flowing in MoEngage.

customer
Kunal Dubey
Head of Marketing, Vedantu
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

customer
Rodrigo Sciammarella
CRM Lead at MANO
Alodokter Witnesses 45% Uplift in Engagement Using MoEngage
quote

Post MoEngage integration, Alodokter is now able to retain more than 50% of its installed users. Combined with the immensely strong mobile engagement portfolio, expert local customer support, and a very responsive customer success team, MoEngage is the ideal choice for an intelligent customer engagement partner.

customer
Arian Vivaldi
Head of Marketing, Alodokter
CoinDCX Boosts Weekly Active Users by 80% With MoEngage
quote

MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.

customer
Shivangini Agarwal
Asst. Brand Manager
Adda247 Uplifts Conversion Rate by 35% Using MoEngage
quote

Using MoEngage Analytics, we were able to understand and gain insights on user behavior and user funnel. With MoEngage DPM, we are now able to personalize engagement based on user actions and events. I would rate MoEngage a 10/10 as it eased the process of personalization making our engagement campaigns more effective.

Amit Sharma
Team Lead - Growth, Adda247
Mashreq Neo Boosts Debit Card Activation by 16%
quote

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

customer
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Our Customers’ Stories Speak for Themselves
US Weather App 1Weather Scales Mobile User Engagement by 3X
quote

We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.

customer
Jeff Stone
Senior Engineering Manager, 1Weather
S’More Achieves 65% Uplift in The App Engagement Time
quote

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

customer
Adam Cohen Aslatei
CEO of S’More
Empiricus Grew Customer Retention by 135% with MoEngage
quote

New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

customer
Vinicius Bazan
Head of Product - Empiricus
Landmark Group Reports 56% Uplift in Purchases With MoEngage
quote

MoEngage has helped Landmark Group take its automation game to the next level, allowing the retail brand to improve customer engagement across the group's apps, sites, and other real estate.

customer
Claire Adshead
CRM & Retention Manager, Landmark Group
OYO Boosts Push Notification Delivery by 44% Using MoEngage
quote

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

customer
Arjya Nathvani
AVP-CRM, OYO
Airtel Xstream Achieves North Star Metrics for Growth
quote

MoEngage has made a significant impact on our North Star Growth metrics. During the India-Australia cricket series, our streaming statistics were at an all-time high. We saw 61.4% retention rate on our mobile platforms. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.

customer
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
Our Customers’ Stories Speak for Themselves
US Weather App 1Weather Scales Mobile User Engagement by 3X
quote

We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.

customer
Jeff Stone
Senior Engineering Manager, 1Weather
S’More Achieves 65% Uplift in The App Engagement Time
quote

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

customer
Adam Cohen Aslatei
CEO of S’More
Magenta Telekom Observes 1.5x Growth in App Adoption
quote

With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised customer engagement where we were engaging our customers using personalised push notifications, and in-app messages.

customer
Magenta Telekom
Product Owner - One App
Get My Slice Get 35% Industry-Record in Email Open Rate
quote

We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required.

customer
Oliver Southgate
CEO - Get My Slice
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

customer
Rodrigo Sciammarella
CRM Lead at MANO
Empiricus Grew Customer Retention by 135% with MoEngage
quote

New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

customer
Vinicius Bazan
Head of Product - Empiricus
Our Customers’ Stories Speak for Themselves
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

customer
Rodrigo Sciammarella
CRM Lead at MANO
Mashreq Neo Boosts Debit Card Activation by 16%
quote

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

customer
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Landmark Group Reports 56% Uplift in Purchases With MoEngage
quote

MoEngage has helped Landmark Group take its automation game to the next level, allowing the retail brand to improve customer engagement across the group's apps, sites, and other real estate.

customer
Claire Adshead
CRM & Retention Manager, Landmark Group
BFL Drives 2X MAU With Segmentation & Personalization
quote

Customer engagement for us is critical. It does not stop at a one-time transaction, it spreads over the customer lifecycle stages through repeat purchases. Our main KPIs were Engaging, Converting, and Retaining. MoEngage helped us by providing rich insights on our customers, enabling us to drive personalized campaigns.

customer
Madhlina Thomas
Senior Executive Customer Retention Marketing
Jeeny Gains 25% Uplift in Conversions With Personalization
quote

With MoEngage, we were able to achieve this in a dynamic way as we not only customized messages based on user location but also optimized the time these messages were sent.

Hasan Abu Ghosh
Head of Marketing, Jeeny
6thStreet Grows Business Contribution by 4X in 1 Year
quote

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry.

customer
Furqan Khan
CRM - Manager, Apparel Group
Our Customers’ Stories Speak for Themselves
MANO Sees 50% Rise in App Activation Rates With MoEngage
quote

Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.

customer
Rodrigo Sciammarella
CRM Lead at MANO
Mashreq Neo Boosts Debit Card Activation by 16%
quote

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

customer
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Landmark Group Reports 56% Uplift in Purchases With MoEngage
quote

MoEngage has helped Landmark Group take its automation game to the next level, allowing the retail brand to improve customer engagement across the group's apps, sites, and other real estate.

customer
Claire Adshead
CRM & Retention Manager, Landmark Group
BFL Drives 2X MAU With Segmentation & Personalization
quote

Customer engagement for us is critical. It does not stop at a one-time transaction, it spreads over the customer lifecycle stages through repeat purchases. Our main KPIs were Engaging, Converting, and Retaining. MoEngage helped us by providing rich insights on our customers, enabling us to drive personalized campaigns.

customer
Madhlina Thomas
Senior Executive Customer Retention Marketing
Jeeny Gains 25% Uplift in Conversions With Personalization
quote

With MoEngage, we were able to achieve this in a dynamic way as we not only customized messages based on user location but also optimized the time these messages were sent.

Hasan Abu Ghosh
Head of Marketing, Jeeny
6thStreet Grows Business Contribution by 4X in 1 Year
quote

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry.

customer
Furqan Khan
CRM - Manager, Apparel Group
See What Industry Leaders Are Saying About MoEngage®

Frequently Asked Questions

What is MoEngage Sherpa AI?

Sherpa is a powerful, native artificial intelligence engine built into MoEngage’s platform that automatically maximizes campaign engagement across your campaigns by predicting and sending the right message, to the right audience, through the right channel, at the right time.

Our AI capabilities allow you to test, optimize, and predict your customers’ next steps to build into your engagement strategy.

How does MoEngage’s AI help marketers drive better engagement?

Driving robust engagement across the customer journey requires marketers to make many decisions, such as, which channel to use for better conversions. What time to send the communication? Which customers to reach/engage? And many more.

Rather than making these decisions based on assumptions that may or may not work, Sherpa takes the guesswork out of these decisions and leverages our proprietary algorithms to recommend the best selections based on customer data.

How is our AI-based marketing platform being used by mobile-first brands?

AI is used to understand customer behavior patterns, get deep insights into customers and provide better personalization. Our platform uses AI to understand customer patterns and make quick decisions based on several factors. Sherpa can learn when is the best time to push out relevant, targeted suggestions about the other products or services your app might offer to the customers they care about most.

What’s New at MoEngage?

Here are some actionable resources that we've curated for you

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Optimization

Learn How to Optimize Content for Higher Conversions With Sherpa

Read More
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Customer Engagement

Master the Art of B2C Personalization and Building Relevant Micro-moments

Read More
blog image
Customer Engagement

AI-enabled Customer Engagement: Here’s How You Can Get Started

Read More
blog image
Optimization

Learn How to Optimize Content for Higher Conversions With Sherpa

Read More
blog image
Customer Engagement

Master the Art of B2C Personalization and Building Relevant Micro-moments

Read More
blog image
Customer Engagement

AI-enabled Customer Engagement: Here’s How You Can Get Started

Read More
blog image
Optimization

Learn How to Optimize Content for Higher Conversions With Sherpa

Read More
blog image
Customer Engagement

Master the Art of B2C Personalization and Building Relevant Micro-moments

Read More
blog image
Customer Engagement

AI-enabled Customer Engagement: Here’s How You Can Get Started

Read More
blog image
Optimization

Learn How to Optimize Content for Higher Conversions With Sherpa

Read More
blog image
Personalization

Understand the Next-Gen Personalization Engine: DPM

Read More
blog image
Customer Engagement

Master the Art of B2C Personalization and Building Relevant Micro-moments

Read More
blog image
Customer Engagement

Master the Art of B2C Personalization and Building Relevant Micro-moments

Read More
blog image
Personalization

A Guide to Cross-channel Personalization at Scale

Read More
blog image
Customer Engagement

AI-enabled Customer Engagement: Here’s How You Can Get Started

Read More
blog image
Customer Engagement

Master the Art of B2C Personalization and Building Relevant Micro-moments

Read More
blog image
Personalization

A Guide to Cross-channel Personalization at Scale

Read More
blog image
Customer Engagement

AI-enabled Customer Engagement: Here’s How You Can Get Started

Read More
blog image
Customer Engagement

Master the Art of B2C Personalization and Building Relevant Micro-moments

Read More
blog image
Personalization

A Guide to Cross-channel Personalization at Scale

Read More
blog image
Customer Engagement

AI-enabled Customer Engagement: Here’s How You Can Get Started

Read More
blog image
Customer Engagement

AI-enabled Customer Engagement: Here’s How You Can Get Started

Read More
blog image
Campaign Optimization

Alodokter Witnesses 45% Uplift in Engagement using AI-based Campaign Optimization

Read More

Drive Customer Engagement with MoEngage®

  • Explore how MoEngage can help you with your growth journey.
  • Connect with our product experts for a personalized walk-through of our platform.