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Our commitment to data privacy

At MoEngage, we take data privacy, security, and compliance very seriously. Our top priority is to ensure customers have confidence in our platform, and that the data they collect with us is processed securely and adheres to global and regional data privacy and security standards.

data security and compliance
Security first culture

Security first culture

  • Security is embedded throughout our organization, from our products to the people. We have set up a ‘security by design’ team which consists of product managers, engineers, and compliance experts, who ensure we have the controls and processes in place to safeguard your data while making continuous improvements as a mandate.
Access controls and workflow approvals

Access controls and workflow approvals

  • We make it simple for you to control who in your organization has access to user data. Create multiple teams in the same account, with varying access controls based on the types of campaigns you run or by different business groups. You can even set up a creator-approver approach to review campaigns before they go live.
We ensure secure sign-on (SSO)

We ensure secure sign-on (SSO)

  • MoEngage offers a SAML-based (Security Assertion Markup Language) Single Sign-On (SSO) option that allows users to sign in to their MoEngage product(s) using their company-issued username and password, which can be the same credentials they use when accessing other systems and tools within the organization (e.g., corporate email, work-issued computers, etc.). This provides a simplified login experience for users while allowing them to securely authenticate with credentials they know.
Validated security standards - AWS certification

Validated security standards - AWS certification

GDPR compliance

GDPR compliance

  • At MoEngage we take data protection and privacy seriously. We firmly believe in respecting our customers and their respective users’ privacy rights. Whilst we continue to monitor the General Data Protection Regulation (GDPR) standards worldwide, click here to learn about how we comply with the GDPR.
CCPA compliance

CCPA compliance

  • At MoEngage we strictly adhere to the international and regional privacy regulations to ensure the highest levels of data protection. We comply with the California Consumers Protection Act (CCPA) as a part of our commitment to transparency around the collection and processing of personal information. The CCPA offers certain rights to consumers, defined as natural persons who are California residents. The CCPA applies to businesses that reach certain criteria, and that collect or receive personal information from California residents, either directly or indirectly.
The highest standards of data security

The highest standards of data security

  • As part of our privacy and security practices, MoEngage adheres to the Service Organization Controls (SOC) 2 Type 1 Compliance.
  • The SOC 2 report covers controls around security, availability, and confidentiality of customer data. We are committed to protecting our customers and their data, and ensure our standards meet our customers’ expectations. We will constantly refine this framework to suit industry requirements, our customers’ needs, and internal feedback.

Security first culture

Security first culture

  • Security is embedded throughout our organization, from our products to the people. We have set up a ‘security by design’ team which consists of product managers, engineers, and compliance experts, who ensure we have the controls and processes in place to safeguard your data while making continuous improvements as a mandate.

Access controls and workflow approvals

Access controls and workflow approvals

  • We make it simple for you to control who in your organization has access to user data. Create multiple teams in the same account, with varying access controls based on the types of campaigns you run or by different business groups. You can even set up a creator-approver approach to review campaigns before they go live.

We ensure secure sign-on (SSO)

We ensure secure sign-on (SSO)

  • MoEngage offers a SAML-based (Security Assertion Markup Language) Single Sign-On (SSO) option that allows users to sign in to their MoEngage product(s) using their company-issued username and password, which can be the same credentials they use when accessing other systems and tools within the organization (e.g., corporate email, work-issued computers, etc.). This provides a simplified login experience for users while allowing them to securely authenticate with credentials they know.

Validated security standards - AWS certification

Validated security standards - AWS certification

GDPR compliance

GDPR compliance

  • At MoEngage we take data protection and privacy seriously. We firmly believe in respecting our customers and their respective users’ privacy rights. Whilst we continue to monitor the General Data Protection Regulation (GDPR) standards worldwide, click here to learn about how we comply with the GDPR.

CCPA compliance

CCPA compliance

  • At MoEngage we strictly adhere to the international and regional privacy regulations to ensure the highest levels of data protection. We comply with the California Consumers Protection Act (CCPA) as a part of our commitment to transparency around the collection and processing of personal information. The CCPA offers certain rights to consumers, defined as natural persons who are California residents. The CCPA applies to businesses that reach certain criteria, and that collect or receive personal information from California residents, either directly or indirectly.

The highest standards of data security

The highest standards of data security

  • As part of our privacy and security practices, MoEngage adheres to the Service Organization Controls (SOC) 2 Type 1 Compliance.
  • The SOC 2 report covers controls around security, availability, and confidentiality of customer data. We are committed to protecting our customers and their data, and ensure our standards meet our customers’ expectations. We will constantly refine this framework to suit industry requirements, our customers’ needs, and internal feedback.

Built to handle massive scale

1 Trillion+Data points processed per month

50 Billion+Messages sent per month

1 Billion+Emails sent per month

500 Million+MAUs engaged per month

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