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Built by MoEngageTata Communications Customer Interaction Suite is an in-network, cloud communications capable platform, powered by business solution modules, customizable workflows, and intuitive APIs for managing conversations across traditional telco, new social, and over-the-top channels.
Tata Communications Customer Interaction Suite is an omnichannel interaction suite that enables businesses to create contextual customer experience at scale. By integrating Tata Communications Customer Interaction Suite with MoEngage, businesses can further enhance their omnichannel messaging capabilities to drive better customer engagement.
• An insights-driven customer interaction suite which helps brands to attract customer with omnichannel campaigns, engage customers with Conversational AI, and provides human support via Live Agents.
• Augment not Add, to your existing setup with connectors with CCaaS, UCaaS, CRMs, Marketing Platforms, and CDPs. Tata Communications Customer Interaction Suite augments the capability of your existing CX landscape.
• Tata Communications Customer Interaction Suite keeps your customers captivated across popular messaging channels: SMS, WhatsApp, Email, Voice, Video with the right message at the right time.
Tata Communications and MoEngage integration enables businesses to create meaningful and personalized campaigns to drive engagement, conversions, and growth.
Build and publish your own integration on MoEngage App Marketplace and cater to your unique business needs.
