Customer Stories

We power the CRM for world's top brands, see how they
have seen real results with MoEngage.

How Fave increased Customer LTV by 2X with MoEngage Flows (lifecycle campaigns)

“Using MoEngage Flows, we automatically detect new users and reach out to them via push notifications and SMS. This automation has improved our first-purchase transactions by up to 15%.”
Shayanta Paul, Fave Group

Bigbasket improves push notification delivery by 10% with MoEngage Push Amplification

“With MoEngage Push Amplification, we have witnessed an improvement of 10%+ in push delivery. This gives Bigbasket the ability to reach, engage and convert those additional users who would otherwise be a missed opportunity.”
Anand Bhaskaran, Manager - Digital Marketing, Bigbasket

SIVVI.COM increased sales with MoEngage Dynamic Emails and Push Notifications

“MoEngage Dynamic Emails helped us create personalized re-targeting emails, within minutes targeting towards cart and browse abandoners. These emails typically help us recover up to 10% of abandoning users."
Radhika Singh, Manager - Retention marketing, SIVVI.COM

Gaana boosts premium subscriptions and drives app engagement with MoEngage

“MoEngage’s advanced segmentation and personalized engagement channels have helped us deliver an unparalleled listening experience to our users. MoEngage push notifications help us achieve up to 120% uplift in subscriptions for premium account drive up to 10% DAU (Daily Active Users) on the app.”
Nachiketa Arya, Product Manager for Engagement, Gaana

Shopo defies first week dropoffs through 13% conversions on onboarding push campaigns

“As a disruptive app, we wanted to make users feel at home and take their time while understanding and using the app. MoEngage’s user analytics and engagement platform helped us achieve just that. We have witnessed CTRs of upto 50% for our campaigns.”
Business Head, Shopo

PetFlow uses web push notifications to boost declining email engagement, drive in-store traffic

"By automatically identifying optimum delivery times for our messaging on a per-user basis, Sherpa has empowered our small team to drive consumers from the web into local stores in their communities. Since implementing MoEngage, we’ve seen a 7% increase in engagement within targeted segments"
Andrea Barsk, Director of Marketing, PetFlow

Berrybenka achieves 14X increase in engagement & boosts conversions using machine-learning, segmentation and personalisation

“Users do not differentiate between channels and as a brand it is up to us to deliver a seamless messaging experience, wherever our users are. Using MoEngage’s advanced user analytics and engagement platforms (push, in-app & web push), we have been able to deliver on the promise of a truly cross-channel experience to our users thereby impacting our business positively.”
Yanly Riky, Head of Online Marketing & Campaign, Berrybenka

SportsCafe achieves 32% lift in page views with MoEngage web push

“As a digital content service provider, MoEngage Web Push has significantly increased our ability to send targeted notifications to our users. I can push breaking news articles to cricket enthusiasts while sending tactical football analysis to users who are into detailed statistics.”
– Gaurav Konar, Co-founder, SportsCafe

Helpchat achieves up to 34% open rates for email campaigns

“Imbibing personalization and context in emails helped us deliver an unmatched email experience to customers resulting in open rates of up to 34%. MoEngage emails also helped engage 17% of our inactive users on the app.”
Edul Patel, Product Manager, Helpchat

Cleartrip converted 5% of the users dropping off the booking funnel

“MoEngage helped us send relevant reminders, rather than spamming everyone. We have seen up to 45% CTRs, with 5% of the users who previously dropped off the booking funnel converting”
Suman De, Mobile Products, Cleartrip

TaxiForSure improved bookings per user by 9%

“MoEngage is just perfect! Be it the ease of use or segmentation to the lowest level possible. It’s a powerful tool for us, and I use it on a daily basis for all our engagement needs.”
Ashwin Casmir,
Marketing at TaxiForSure

"We use MoEngage to build user profiles across mobile apps & web. We deploy life-cycle engagement campaigns across channels to on-board, activate, reduce abandonment, and even gather feedback from un-installed users. We have witnessed close to 5% increase in conversion rates, up to 35% email open rates."

Subramanya Sharma
Chief Marketing Officer,
Cleartrip

"Great product, built for agile marketeers, who like to stay in control of things and leading trends! Plus highly supportive team!"

Tarun Babbar
Growth Marketing
Snapdeal

"MoEngage is just perfect! Be it the ease of use or segmentation to the lowest level possible. It’s a powerful tool for us, and we use it for all our mobile engagement needs."

ASHWIN CASMIR
Marketing Manager
Taxiforsure

"Users do not differentiate between channels and as a brand it is up to us to deliver a seamless messaging experience, wherever our users are. Using MoEngage’s advanced user analytics and engagement platforms (push, in-app & web push), we have been able to deliver on the promise of a truly cross-channel experience to our users thereby impacting our business positively."

Yanly Riky
Head of Online Marketing Campaign,
Berrybenka

"Imbibing personalization and context in emails helped us deliver an unmatched email experience to customers resulting in open rates of up to 34%. MoEngage emails also helped engage 17% of our inactive users on the app."

Edul Patel
Product Manager,
Helpchat

"MoEngage integrates all our Marketing needs in one platform and makes it easy to target the right user, customize the message and integrate a unified strategy across all channels; Email, Push Notification and In-App"

Marc Mallolas
Head of Marketing &
Business Intelligence,
Ayopop

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