Flows

Create marketing flows that acquire,
engage and retain customers, visually.

How Flows works


Flows is the easiest way to create, visualise &
deploy omni-channel lifecycle campaigns.

journey

Add users to the flow
Define which of your users enter the flow, based on their attributes or actions like 'app installed', 'website visited', etc.

Control user flow
Control your user flow based on the 'conditions' they satisfy. Use pre-set conditions like 'notification clicked', 'order completed', etc. that automatically flow the user to the next appropriate step.

Send messages across channels
Reach and engage with your users by creating & triggering messages at each step in the flow. You can do this via push notification, email, in-app message, web push & SMS channels.

Flow Analytics
View real-time data on how many of your users advanced to distinct steps in the flow.

Stop Flow
Decide when the users exit the flow, depending on how they choose to engage with your messages.

Flows - Use cases


See examples of how you can use Flows to engage customers
at each stage in the customer lifecycle

img02

Implement User Onboarding

img14

Engage and Nurture Users

img14

Re-target Abandoned Users

2X increase in LTV with MoEngage Flows

Fave was looking for ways to onboard and drive users to complete their first purchase on the Fave app along with driving user overall LTV.

10% Increase in Push Notification Delivery Rate

With MoEngage Push Amplification, Bigbasket saw up to 3.5X increase in delivery for Chinese OEMs.

"We use MoEngage to build user profiles across mobile apps & web. We deploy life-cycle engagement campaigns across channels to on-board, activate, reduce abandonment, and even gather feedback from un-installed users. We have witnessed close to 5% increase in conversion rates, up to 35% email open rates."

Subramanya Sharma
Chief Marketing Officer,
Cleartrip

"Great product, built for agile marketeers, who like to stay in control of things and leading trends! Plus highly supportive team!"

Tarun Babbar
Growth Marketing
Snapdeal

"MoEngage is just perfect! Be it the ease of use or segmentation to the lowest level possible. It’s a powerful tool for us, and we use it for all our mobile engagement needs."

ASHWIN CASMIR
Marketing Manager
Taxiforsure

"Users do not differentiate between channels and as a brand it is up to us to deliver a seamless messaging experience, wherever our users are. Using MoEngage’s advanced user analytics and engagement platforms (push, in-app & web push), we have been able to deliver on the promise of a truly cross-channel experience to our users thereby impacting our business positively."

Yanly Riky
Head of Online Marketing Campaign,
Berrybenka

"Imbibing personalization and context in emails helped us deliver an unmatched email experience to customers resulting in open rates of up to 34%. MoEngage emails also helped engage 17% of our inactive users on the app."

Edul Patel
Product Manager,
Helpchat

"MoEngage integrates all our Marketing needs in one platform and makes it easy to target the right user, customize the message and integrate a unified strategy across all channels; Email, Push Notification and In-App"

Marc Mallolas
Head of Marketing &
Business Intelligence,
Ayopop

No credit card required.
Open upto 10K MAUs/ Visitors.


Schedule a free demo with our Engagement Expert